Reviews
I'm very happy with the Service Dept at Ford.
I'm very happy with the Service Dept at Ford. They get the job done and get it done right.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Mary for the 5 star recognition for Duval Ford on Cassat Avenue.
I’m very happy with Brayden Harris and the service he
I’m very happy with Brayden Harris and the service he provided. He did an amazing job helping me throughout the entire process. He was professional, helpful, and made everything so much easier. I truly appreciate his time and dedication and would highly recommend him to anyone looking for excellent service!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Duval Ford strives every day to reach 100% customer satisfaction. Thanks Kristenl for the 5 star feedback for Brayden and the entire service team.
Chris was such a pleasure to work with.
Chris was such a pleasure to work with. From the first call, to signing the paperwork, then returning the vehicle for a wrap and new rims, we were very pleased with the dealership’s climate and culture. Will definitely return for future purchases!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kdkelley35 for putting your trust in the Duval Ford sales team. We make car buying real fair, real fast and real friendly.
Our Sales Rep Mo was amazing!
Our Sales Rep Mo was amazing! He excellent customer service - we walked out with exactly what we wanted! Overall customer service from this dealership was amazing! Highly recommend 100%
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks devonmarshall8324 for sharing your 5 star experience with Maurice and the entire Duval Ford sales team.
I am very pleased with all staff at Duval Ford.
I am very pleased with all staff at Duval Ford. From the moment you walk in, you are given the upmost attention and treated with respect. We knew what we came in mind to see and our budget, and it was a success. They have a lounge, a waiting room, and even massage chairs if your loved ones need them. Biggest hugs and thank you to Kathleen and James for helping us make this move such a smooth transition when it came down to transportation. You guys are amazing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Carolina for your amazing 5 star shoutout to Kathleen, James and the entire Duval Ford sales team.
quick service.
quick service. friendly atmosphere. professional staff. fair prices for quality service, and the free coffee + great lounge is a great add on
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks chloehazelwood for covering Duval Ford's service process, atmosphere, staff, pricing and perks with 5 stars.
Duval is my Ford dealer!
Duval is my Ford dealer! Service personnel were super nice and my "agent" William was perfect. He worked with me and my extended warranty company and before closing my ticket he found some POINTS I had accumulated and used them. Always a FORD and DUVAL.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Duval Ford will always be here for you reining, thanks for the 5 stars.
511 miles of travel to do business with Joshua Hunt
511 miles of travel to do business with Joshua Hunt because he was so efficient and friendly. They had all my paperwork done and ready so that I was out the door within 30min. I couldn't ask for a better experience. The dealerships in NC could learn a lot from Duval Ford and Joshua Hunt when it comes to customer service.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
True respect for your feedback and business davekwon. Thanks for making the trip to Duval Ford and sharing your 5 stars.
Excelente servicio de Kathleen y Tim en todo el proceso
Excelente servicio de Kathleen y Tim en todo el proceso de la compra excelente vendedora.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Duval Ford agradece tu respuesta de 5 estrellas, Edgar.
Great service and great treatment by the sales person
Great service and great treatment by the sales person Kathleen and the deal was amazing. Best choice ever and after buying several vehicles at other dealers I can say this is the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you fcastanon0 for sharing your 5 star experience with Kathleen and Duval Ford on Cassat Avenue.