Reviews
Write a reviewReview of Audi of Downtown Los Angeles
The Service Staff at Audi of DTLA is always very professional, comprehensive and thorough. It is always a great experience!
We cannot thank you enough for this glowing review of our service center, Kerstyn! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great Service
Great Customer service - no complaints. Right from the start age was very friendly and helpful in every single way - and was able to answer all my questions
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Downtown Audi
Friendly staff, thorough explanation by the service advisor., genuine willingness to help by all staffs. Willing to drive from San diego to LA.
Thank you for the wonderful review and for traveling to Audi of Downtown LA from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great service, knowledgeable staff, clean facilities
Daniel was very knowledgeable and made this process smooth. I walked away grateful for my car. Thank you for your guidance and I am looking forward to a great partnership. I will make sure to reach out if ever needed
We appreciate your marvelous feedback, Melissa. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as knowledgeable and smooth service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great service
The agent who assisted me was very cordial and very thorough in relating to me details of what my service contract covered. He also made me comfortable about the car service that he ordered for me.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
E-tron leads the way!
Fast service, ahead of schedule and addressed the identified issue. Very responsive and professional. I have owned four Audis and the level of service and responsiveness is unparalleled.
It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Audi of Downtown LA, we value our customers and we look forward to seeing you on your next visit. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great service
It was a great experience. Byron from Audi downtown was great. They made sure to take care of my car. It felt brand new all over again.
Andrew, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Audi of Downtown LA! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Impressive Service Dept Crew
It was my first time bringing my A6 to this dealer. And I was pleasantly surprised by the entire experience
It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great service/knowledgeable/caring
Amazing staff and service , the guy who helped me was really knowledgeable and helpful and he was extremely caring.
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
AUDI DTLA BEST SERVICE
it was great. DARYL IS VERY RESPONSIVE. He made sure to check everything I addressed and made sure to call to arrange a ride for me to get my car
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Daryl was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com