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Juan was beyond helpful, he went the extra mile to make sure I was taken care of and made the experience so easy.
The Service provider was polite and very attentive to making sure all my needs of service were met. Great customer service friendly environment.
Thank you for your wonderful feedback, Ty. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Roger Chammas | General Manager | firstname.lastname@example.org
Friendly. Honest about wait time. My car was making a noise as I was driving. I wasn't sure what it was. Turns out my backseat had not been put back correctly. Car was returned promptly.
Thank you for the great feedback, Mai-Anh! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Roger Chammas | General Manager | email@example.com
Daryl is great! Ask for him for your service needs
When you go to Audi Downtown ask for Daryl he is great and knowledgeable, professional and very nice. Great Advisor.
Velia, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Daryl does for Audi of Downtown LA and our customers. Thank you for the recommendation. Hope to see you again soon! Sincerely, Roger Chammas | General Manager | firstname.lastname@example.org
I already knew the car I wanted to buy so my experience was quick and painless. Ozzie was very helpful and kind. The facility was clean and nice.
Thank you for taking the time to share with us, Kathleen! The goal of the Audi of Downtown LA team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Roger Chammas | General Manager | email@example.com
They were courteous and informative. Great group of employees. Very friendly. Keep up the good work. Definitely recommend to anyone who needs service
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Roger Chammas | General Manager | firstname.lastname@example.org
i always love working with Valentine he is so helpful and knowledgable and great at keeping communication. what a lovely man!
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Roger Chammas | General Manager | email@example.com
Best car buying experiene ever!
This was the fastest and easiest car buy experience I have ever had (and I have been lucky to have many seamless experiences)! Alan and TJ were an absolute dream to work with. I will continue to come back to Audi DTLA for any car needs. From test drive to finance, to picking up my car, the entire process was flawless. Many thanks Alan and TJ!
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Roger Chammas | General Manager | firstname.lastname@example.org
Charles made it Easy because he scheduled and picked up my car. In addition the car was finished in the same day.
Thanks for your outstanding review, Steffanie! I'm very happy to hear that Charles was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Roger Chammas | General Manager | email@example.com
E-tron leads the way!
Prompt professional service and completed as promised. I have had four Audis and they have all been serviced at Audi Downtown LA - they are the best!
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Roger Chammas | General Manager | firstname.lastname@example.org