Action Nissan

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
83 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 25, 2020

    I have been to every Nissan dealership in Nashville. Ashley at Action Nissan done a terrific job. I will be back. Thank you again Ashley.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're happy you found our staff to be so supportive during your experience here at Action Nissan. Thank you again for leaving us this response!

  • 1.0 out of 5
    July 15, 2020

    This dealership gave us a price via text and we agreed to drive 3 hours to get it. We test drove the vehicle and were ready to sign untill we notice an... increase of $5,000. I specifically said no suprises and was told there would be none. When discussing this they just tried every trick in the book to make us pay it. Lots of waiting of course. Best they could do is take off 500. No Deal. Extremely Frustrating. Made the trip for nothing because they just wanted to get us in the door to play games.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Joshua, thank you for bringing this to our attention and taking the time to tell us about your experience. We would like to hear more about what went ...wrong here, please reach out to our General Sales Manager Fred at (919)799-8075.

  • April 13, 2018

    I can't say enough about this place! They bought my old car, hooked me up with a BEAUTIFUL BRAND NEW ROGUE with a payment plan perfect for me, and I was... in and out quicker than I thoughy! They treated me like family! The lobby area for waiting was clean and comfy, plus snacks! The manager Clint and salesmen Derek and Dustin were amazing. We were joking and having so much fun! I have already recommended the dealership to all my friends. Thank you so much Derek and Dustin YOU ROCK!!! #RogueLife #ActionNissan I LOVE YOU GUYS!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2020

    Heather Fowler is a gem! My 80 yr old mother and I drove 100 miles to get her dream car. A slight problem with our bank almost wasted our trip. Heather... took charge and made the magic happen! She's a real pro, super friendly and intelligent. Everyone at Action Nissan was friendly. Y'all go see Heather and you won't go wrong. Thanks Heather!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    So glad that you had a great car buying experience with Heather and Action Nissan. Thanks for choosing Action Nissan!

  • 1.0 out of 5
    January 18, 2020

    This service center is not worth to get even one star. Very bad on keep up the sevics appointment schedule.. They picked up my car by 4.30 PM for 1.00... PM appointment and the service guys response was very worst.. I would strongly recommend to not buy/service your car at action nissan at Nashville..

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Raj, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your vi...sit. I hope your issue got resolved when you spoke with our service manager. We appreciate your business and hope you change your mind!

  • 5.0 out of 5
    December 17, 2019

    Ms. Heather was great. From beginning to end, the service and process were quick. I did not spend any time waiting around to get everything completed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Janet. C, we are very happy to have provided you with such a positive experience! Tatiana Jinneman Owner Loyalty Manager

  • 5.0 out of 5
    November 17, 2019

    Buying a new car is always a very stressful process for me. Deslyn and Clint made my car buying experience, stress free, easy , and they both worked very... hard to make sure I found the perfect car. This is the second car I have purchased at Action . I highly recommend Action Nissan !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Shelley, we are very happy to have provided you with such a positive experience! I will pass the comments along to Deslyn and Clint. Thanks again ...for the recommendation, and have an amazing day! Mindy, OLM

  • 5.0 out of 5
    October 31, 2019

    I will be the first to say that it takes a lot to impress me. I had been shopping around for a new Murano and I gave Action Nissan a call. My call was... taken by a lady named Heather. I asked her to give me the best price on a new Murano (knowing they will just low ball you to get you in). She asked could she have my name and number and she would immediately contact her mgr to give me a call back. ( at this time I knew I would never hear back from her). Well I have to admit I was wrong. She called me back within 10 mins. She said her mgr said if I come in today I would get a certain price on a car. (Again knowing she was low balling me). Again I was wrong. I was at the store within 1 hour and I was met by Heather with the biggest smile I have ever seen. She greeted me and immediately showed me the car I asked about. We went on a test drive and she was great. It made this so easy. Her and her mgr met all my expectations and I left a very happy man. This by far was the best experience I have ever had but I also know it was because of Heather. She made it so easy. Thank you heather and Action Nissan for a job well done. You have a permanent customer

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi A Shraybman, we are very happy to have provided you with such a positive experience! We will pass along the kind remarks to our salesman Heather. W...e appreciate your business and look forward to servicing your vehicle here at Action Nissan. Take care.

  • 5.0 out of 5
    October 29, 2019

    Jay was amazing. He did everything possible to get me my new 2020 versa! He was very interested in my needs and what I could and could not pay and made... sure everything I asked was given. Thank you Jay

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    Shopped for a new car
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    Dealer Response

    Hi Essence Hill, we are very happy to have provided you with such a positive experience! We will pass along the kind remarks to our salesman Jay and w...e look forward to your next visit to have your vehicle serviced! Take care!

  • 5.0 out of 5
    September 28, 2019

    We received great service ...our ales person (Deslyn Williams) was super responsive and professional. She went above and beyond what was needed to get... the deal done!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Will Wyatt, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

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