Laurel Kia

3.4 out of 5 3.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Laurel Kia Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2007

At Laurel Kia, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the

...

cars we offer are the highest quality and ideal for your life needs. Laurel Kia in Laurel Maryland is one of the premier Kia dealers of new Kia & Used Kia vehicles in Baltimore, Washington, Silver Spring, Rockville, Laurel. We carry the most complete selection of new Kia & Used Maryland Kia available vehicles. At Laurel Kia in Laurel Maryland, we are your one stop shop for all your Kia needs. At Laurel Kia, customer service is our number one priority.

"Don't Make a Bad Choice,Make a Good Choice... with Laurel Kia!"

Service

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 6, 2019

    You want to avoid this dealership. Very dishonest. They practice “bait and switch” . They called me on 11/4/2019 agreeing to the price I offered on a used... former rental car they had for sale. They kept asking me to come down to test drive the car, to which I responded that I was not interested in just coming to test drive a car, there was no point in coming down if the price exceeded my budget. Around 1:45pm I got a text saying they agreed to me offer and I can come down to pick the vehicle. I came down (11/5/2019), test rode the vehicle and asked the sales person (brian) to write up the invoice. It was then the drama started. They had problems with me paying 60 percent in cash and financing 40 percent via my bank USAA (I already had approval). Brian was now saying the price was $6,000 more and I could finance that $6000 with them. It’s a very dishonest dealership. I work as a real estate agent and trust is everything. If you want to travel far to this dealership before you come , make sure they send you an invoice so everything is written down

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    July 10, 2019

    This place is full of lies fake radio add they cant get you financed there an i asked them to call me back never did at all poor salesman an dealership... my advice dont waste your time applying for a car loan here

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 13, 2018

    We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel... Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 5, 2019

    Drove over an hour jus to receive the worst customer service ever. They seemed to not even care if they sold me a vehicle or not and wouldn’t even appraise... my trade in

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2019

    I was referred by my daughter who also brought her Kia there. Their committment to thier customers is great as they. Insist on making their customers happy.... I am glad I went there and will referred others as well. Suggestion it would be nice if they also had tea as everybody does not drink coffee and maybe some cookies as the wait can be long.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    April 5, 2019

    I just contacted them via email about a car in their inventory...don't think I ever received a response. If I did, nothing came of it.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 4, 2018

    Do Not Buy car at laurel Kia The sale price on the car was $27 k but when they gave me the sale contract was $29,999

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 13, 2018

    We wentin looking and came home with our Kia Sorrento. Igore was our salesman abs he was awesome. Told him what we wanted and what price range we were... in and the 2nd car he showed us we bought. No pressure, no haggling and fast easy paper work. We would defbut from Igore and Laurel Kia again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2018

    I initially went in to buy a used car at Laurel Kia. I brought a 2018 Rio instead. My sales consultant was professional,patience and helpful assisting... me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2018

    So, I despise used-car buying. But, I have now bought 2 cars from Laurel Kia, and as the process goes, they are about as good as it gets. The first salesperson... is no longer there, but my most recent purchase was through Michael Davis. He was great. The sales manager, Steve York, was there both times and is good to deal with. I recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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