[{"id":446764,"personPtyId":33630696,"firstName":"Mark","lastName":"Keyes","titleText":"Sales Representative","shortBioText":"Hi my name is Mark! I have been selling cars for Shields for about 4 years now. It has been a very rewarding and fun experience. Working with people seems to be my strong point. Buying a car these days can be a tough process with the many different vehicle choices and technology options. I am here to take all the time you need to make sure you are purchasing the vehicle that will best fit your personal needs.\r\nI was born and raised in Rantoul and have lived here most of my adult life. I am married and have 4 amazing children. I love to cook in my spare time for my family and just love trying out new foods. We have two Labradors at home, Bailey and Phoebe, that seem to rule the house. I am very blessed and just enjoy spending time with family and making new friends and memories together.","emailTxt":"mark@shields.cmdlr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/6767fd3e8764.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1388534400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":446763,"personPtyId":33456921,"firstName":"Kyle","lastName":"White","titleText":"Sales Representative","shortBioText":"Hello, my name is Kyle White. I'm from a small town in central Illinois. I absolutely love sports. I have a beautiful girlfriend and a precious baby girl! I've been in the car business for about two years now. I love what I do because I get to meet new people everyday and I take pride in helping others find their next vehicle. My goal is to not be your typical salesman. I try to connect personally with my clients so that they feel more comfortable dealing with me and it makes their car buying experience a great one! Hope to meet you someday at our dealership and please let me know if I can assist you, your family members, your friends, or your co-workers, thanks again!","emailTxt":"kyle@shields.cmdlr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/1e2e334ee1d2.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1430438400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":446794,"personPtyId":33628934,"firstName":"Greg","lastName":"Shields","titleText":"Used Manager/Finance","emailTxt":"gregshields001@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"662688000","industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":446800,"personPtyId":33628663,"firstName":"Teresa","lastName":"Smith","titleText":"Finance","shortBioText":"I've been in the car business for over 22 years. I love working with our customers and meeting new people. I am married for almost 19 years to my husband Butch who also works for the Shields family in Paxton. I have 3 children, all married to wonderful spouses and I've been blessed with 6 grandchildren. College age to junior high. One of my hobbies, other than grandchildren, is singing. Something many people don't know is I sing in church and occasionally with the Marvin Lee Band. If I can ever be of any assistance to you, please don't hesitate to call on me.","emailTxt":"Finance@shieldsautocenter.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/e8f8872d202c.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":446767,"personPtyId":33461168,"firstName":"Terry \"TNT\"","lastName":"Twitchell","titleText":"Sales Representative","shortBioText":"I've been in the car business since 1998. I love doing this. I ride around in cars and meet people all day. How could it get any better?","emailTxt":"terry@shields.cmdlr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/3574dbf61e1e.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"904608000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446771,"personPtyId":33458776,"firstName":"Rick","lastName":"Shields","titleText":"General Manager","emailTxt":"rickshields@shieldsautocenter.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/3eb0cc8779ac.jpg","drDealerId":102544,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":454837,"personPtyId":34302750,"firstName":"Dale","lastName":"Scudder","titleText":"Service Manager","emailTxt":"dscudder@shieldsautocenter.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":102544,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":454833,"personPtyId":34306643,"firstName":"William","lastName":"Nigh","titleText":"Service Advisor","emailTxt":"Shieldsservice1@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":446387,"personPtyId":33431642,"firstName":"Marci","lastName":"Ihnen","titleText":"Office Manager","emailTxt":"marcishields@shieldsautocenter.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1028160000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":446766,"personPtyId":33630697,"firstName":"Vern \"DOC\"","lastName":"Moline","titleText":"Sales Representative","shortBioText":"Big time fisherman,Ontario,Canada.U of I Football fan- I still remember the days of dick butkus. I have 1 boy Shane and a grand daughter Giana in college up at Walkins Glen New York. Been in the car business for the last 10 years. I look forward to helping you find your next dream car or truck!","emailTxt":"doc@shields.cmdlr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b883b630f940.jpg","drDealerId":102544,"dealerEmpStartDtUtc":"1172707200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Shields Auto Center

4.9 out of 5 (4.9) 128 reviews

Dealer on Cars.com since June 2008

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 6:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 6:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
128 lifetime reviews. Includes reviews of Shields Auto Center from DealerRater.com
  • January 23, 2017

    John Weir did a great job determining which model would meet my needs and this one (Cherokee) absolutely does! He was very knowledgeable on the cars d...etails which really sold me. Love the Car!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    May 21, 2018

    This was our seventh vehicle purchase from Shields, everyone involved was exceptional in their service. From Rick handling the sale to Teresa helping... with the paperwork we could not ask for a more friendly and low key buying experience. We also enjoy Dale and William when we bring our vehicles in for service, they treat everyone in my family great and I never have to worry about any problems. We never look anywhere else when deciding to purchase a new or used vehicle, I look forward to future purchases from Shields due to their friendly, professional and caring service they offer my family and I.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 1.0 out of 5
    May 4, 2018

    Not only do they sell crap, they won???t even treat you right on a trade you bought from them. They lie about factory warranties being still valid, a...nd The gm is spineless, petty and greedy. The gm is an arrogant jerk who thinks he is above customer service. I will never spend another penny at this dealership! Instead I bought from another local dealership and they treated me right! If you???re in the market, buy from Rick Ridings or Pilsons where customer service is superb! I just bought my 20th car so I know this to be true!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Shields Auto Center from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $36.95 and up*

    Tire Rotation

    $21.95

    Wheel Balance

    $49.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2008

Here at Shields Auto Group, we have been satisfying the automotive needs of this market for 22 years. We know from experience that to have a chance to sell you a car, we need to:

1) Treat you the way you wish to be treated
2) Find a vehicle that you'll love to drive
3) Make it easy to get the information you need to make your decision, and
4) Fit the vehicle comfortably into your budget.

We have new Ford, Dodge, Chrysler, Jeep, GMC, Chevy, Buick, and Cadillac vehciels ariving daily, in addition to an outstading selection of used vehicles for you to choose from. Come in and visit us. It will be worth it!

"Cars Cost Less in the Country"

Top Reviewed Employees

Shields Auto Center
225 S Meyers St Rantoul, IL 61866
New (217) 595-6196
Used (217) 595-6197
Service (217) 595-6142
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.