Bill MacDonald Ford

Reviews

5.0 out of 5 5.0
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 15, 2017

    Appointment times accurate. They are always on time. Courteous staff. Clean waiting area. Faith is great, she's a asset to their team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2016

    Met with the staff on a Saturday and they were more than willing to help in any way possible!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for stopping by and leaving the review. We loved having you at the dealership.

  • 5.0 out of 5
    May 22, 2014

    needed a front end alignment and wanted a professional. Didn't want a one size fit all. Everybody I met had a positive and professional attitude.Would... recommend anybody to visit. I met service manager and general manager who assured me everything would meet my exceptions(they were correct) Thanks everyone for a pleasant experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2013

    From the time i bought my new vehicle it has been a nightmare. This is the worst service center ever. They over charged on everything.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2012

    My dad is 81 years old and took his truck in for a tune up, they told him the air flow sencer was bad and it needed new spark plug wires on top of a normal... tune up. They took full advantage of him and his age, charged him $1100.00. Thats right 1100. Any company that does that to our old folks should be shut down. Go there at your own risk.

    3.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 2.0 out of 5
    August 24, 2012

    I recently went to Bill MacDonald to purchase a 2004 Dodge Ram 1500. I had great help getting financing to get my credit going again. At this they are... fantastic. Ok now for the bad. When I looked at the truck online I had some concerns about one of the pictures, I asked the salesperson that I was working with If there was rust on the truck or a persons reflection from takeing the pictures, It was hard to tell, he called me back and said he saw no rust on the truck, I said ok and went to see the truck. When I got there I noticed that there was now fender flares on the truck and the mud flaps were gone, I asked if these were new and was told yes. Thinking nothing about it I drove the truck and then perchased the truck. The next day I took the fender flare off, (because they were not installed right), and saw that indeed there was alot of rust on the bed above the tire. If I had been aware of this the purchase might have gone different. I think this was a cover up so they could get there asking price. If you want a chance at getting financeing then go here, they work hard on that for you, but beware of the vehicle you buy, look it over good, do not get scamed like I did.Also the exhaust fell apart and had that fixed today.I drove an hour to this dealership.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

Bill MacDonald Ford

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.