Steve Lewis Subaru Hours
One of the reasons that Steve Lewis Subaru has been successful for the past 10 years is the fact that we understand that transportation issues can be emotional and complex. That is why we provide you with the most up-to-date and accurate information possible. Explore a New Subaru New Inventory, Research Pre-Owned Vehicles Used Cars Compare Lease and Finance Options Finance Department, Schedule a Service Appointment, Find Genuine Subaru Parts Parts Department. or schedule a test drive Test Drive.
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Read reviews that mention:
Had service done here and a new lease also. This dealership is 100% better than Bertera Subaru. Service is excellent, very helpful, friendly employees... all around! Would recommend to any Subaru owner
Great experience, easiest car transaction I have ever had! I would definitely recommend to anyone. If you want a Subaru in western mass this is the place... to go!
Customer Success Manager
We are very pleased to be the owners of 2016 Outback Limited. Glen Reen was the best salesman we've ever met; attentive, responsive and friendly. His follow... through and attention to detail made this our best experience at a dealership. He even offered us homemade cookies! Larry Flakes gets a high five! He helped us make the dream happen. This is our first new car ever. He assured us that he would do whatever he could to put us in the driver's seat. We have already phoned Cassie Johnson to ask questions about all the features on this fully loaded Outback. She is knowledgeable, very helpful and invited us to call back anytime.
Thank you for your kind words about Glen! We're very glad to hear that you're loving your new Outback! Our team is always happy to help with any and a...ll of your vehicle need. Don't hesitate to reach out with any questions that you have.
Matt Tirrell, Dave and Dominic gave us the most enjoyable car buying experience we have ever had. They listened, made us laugh and worked to get us an... amazing price. We couldn't be happier!
We purchased a new Forester. Paul Figueiredo, Jack Walczak and Patrick McQueen were very informative, respectful and helpful. It was a pleasure to deal... with them. They were patient with our questions and explained everything to our satisfaction. All options were presented without pressure. Paul went the extra mile with our special request for pick-up arrangements. From the test drive to the drive off the lot with our purchase, we felt confident we made the right choice in vehicle and dealership. Thank you Steve Lewis Subaru!
I'm so impressed with this dealership, MOSTLY due to Matt Tirrell. I'm new to MA - and this dealership - so was appropriately skeptical when I visited... simply to look at new cars. From the outset Matt listened to what I wanted, patiently answered a zillion questions, never rushed me - and never ever applied any pressure. It was the best, easiest and most agreeable car buying experience of my life...and I've bought many cars. I highly recommend this dealership and hope you're lucky enough to work with Matt. He is just great! (PS: Patrick McQueen patiently walked me through my new car's bells and whistles - and Dave Hanks made the financial aspects easy to understand. Thanks, guys!)
Full disclosure: I absolutely hate dealerships. I really the process of buying a car. I especially dislike salesmen for the most part. I have never walked... away from a dealership feeling like the vehicle I purchased was EXACTLY what I wanted for a fair price.. That being said: Ryan Gola who was our online sales contact was very very helpful. He was accessible, knowledgeable, respected our time, and coordinated our meeting at the dealership. Once we were actually at the dealership, we worked with Doug Merrill, who was absolutely AWESOME. I highly highly highly suggest working with him if you're in the market for a new vehicle. He went above and beyond. Transparency is very important to me, and I can tell when I am being mislead. Doug was open about every single step of the process and what they could (and could not do) on both my trade-in and the price of the new vehicle. He probably ran deal options 15 different ways for us until we got understood and became comfortable with all of our options. Doug was knowledge, polite, understanding, and honest. Every step of the way from the test drive to follow-up phone calls was 10/10 customer service. (The ONLY part of the process that made us uncomfortable and put us off was when the Manager came over to try and hammer out some deal points. He was actually quite rude and gave off the typical "sleezy sales vibe". When I was talking with him about another deal I had a deposit on at another dealership, he got loud and said "then why don't you take that???" He eventually got called away and we resumed with Doug. ) OVERALL: Thank you Doug and Ryan Gola! Great dealership to deal with!
The car had one issue with a tire but the dealership took care of it right away and it has been running great so far. When buying the car and getting it... serviced, everyone was very friendly and helpful.
Firstly I think the car is a truly beautiful and amazing piece of technology. Also I very much enjoyed the the purchase negotiations and instructional... parts of the car-buying process at Steve Lewis Subaru. I thought Scott and Jack did a great job of calmly confirming my starting intuition that the Crosstrek Hybrid was the right car for me. No high pressure "pushing" or running up the price with things I really do not need. Dominic did and excellent job of walking me through the increased complexity of these newer vehicles (my last car was a 2003 Outback with no "bells or whistles"). He focused on the what was important to know before driving off, and did not overburden me with the many bits of information that I could pick up from the manuals at my own pace. I love the car ( 49.8 mpg average for the first 100 miles). It's very peppy, rides smoothly has amazing safety features. No complaints. All good.
Stopped by on a Sunday afternoon for a look at what was available and after a talk with Matt we ended up leasing a new forester. Was quick and easy. When... we picked it up Dominic went over everything with us getting us up to speed on all the new technology. Came away feeling good about the experience.