[{"id":309853,"personPtyId":37325392,"firstName":"Glen","lastName":"Reen","titleText":"Sales Consultant","shortBioText":"Glen\u001as parents both raced cars (his dad even raced Indy cars) so he was born with racing in his blood. He was four years old when he drove in his first race and five when he won his first. He likes to say he hasn\u001at stopped winning since. This 2017 Stafford Speedway Champ builds all his own engines and race cars. He loves golfing, boating, BBQs, and snowboarding though the conversation will usually come back to cars.","emailTxt":"green@stevelewissubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":134,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/e2137f45b604.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":418498,"firstName":"Brent","lastName":"Reed","titleText":"Express Service Advisor","emailTxt":"service@stevelewissubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/82080c35a01b.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":417691,"personPtyId":37334907,"firstName":"Eric","lastName":"Lesiege","titleText":"Sales Associate","shortBioText":"Born and raised in Western Mass, Eric has been with Steve Lewis Subaru since June 2017 and is a loyal Subaru customer himself. With an almost hour commute from Brimfield every day, he is glad he drives a nice new Legacy. As an eager outdoorsman, he enjoys spending time at Quabbin, hiking, camping, and any kind of fishing year-round. Whether you want to learn about Subarus, compare fishing stories, or a little of both, he is here to help!","emailTxt":"elesiege@stevelewissubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/830654c4bcce.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468401,"firstName":"Caro","lastName":"Sheridan","titleText":"Customer Success Manager","shortBioText":"Originally from Canada, Caro has lived in Whistler, Austin, Boston, and now is renovating a Victorian Gothic church in Holyoke. As Delivery Coordinator she\u001as helped over 800 people get comfortable in their new Subarus and was the Steve Lewis Subaru MVP for 2018. She\u001as not only up-to-date on all Subaru tech, she\u001as a keen modern quilter, knitter, and photographer. She bought her first Outback in 1998 and has been driving one ever since.","emailTxt":"csheridan@stevelewissubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/f3a13ad0abd1.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":490791,"personPtyId":38921251,"firstName":"Scott","lastName":"Lunt","titleText":"Sales Consultant","shortBioText":"Scott has been with Steve Lewis Subaru since early 2018. After a decade living in sunny Southern California he has returned to Western Mass to help care for his parents and spend time with family and friends. He has a keen interest in acquiring and renovating homes.","emailTxt":"slunt@stevelewissubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/87a3c5fe0838.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":67197,"personPtyId":37330655,"firstName":"David","lastName":"Hanks","titleText":"Business Manager","shortBioText":"In the fall of 1999 Dave decided he would he would apply for a sales position at the newly opened Steve Lewis Subaru. And so began his career as a sales consultant. Since then Dave has assisted thousands of customers with their automotive needs. He resides in East Granby CT with his wife and two kids, where he enjoys woodworking in his time off. Although he could work closer to home, he prefers to work at Steve Lewis Subaru because of the way we do business. Dave and his family have owned over a dozen Subarus over the years.","emailTxt":"dhanks@stevelewissubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":438,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/24b449211a6f.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"941414400","industryStartDtUtc":"941414400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":229426,"personPtyId":37330792,"firstName":"Paul","lastName":"Figueiredo","titleText":"Sales Associate","shortBioText":"Paul has been in the car business for ten years and has enjoyed helping people get the car they need or want. Whether it\u001as a reliable car to get around in, or a dream car that they always wanted, the excitement never gets old. When Paul is not helping people at work, he rides his motorcycle, fishes in tournaments, and plays pool in a league. You can also find him metal detecting, looking to dig up some history from this great country\u001as past. New England has a lot to offer when it comes to activities to enjoy and Paul loves to be outside, so he is always spending his free time in the fresh air.","emailTxt":"pfigueiredo@stevelewissubaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/507c36b6e096.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1243814400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":17979,"personPtyId":37320856,"firstName":"Joe","lastName":"Clark","titleText":"General Manager","emailTxt":"jclark@stevelewissubaru.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":188,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/9c96aaf094c9.jpg","drDealerId":30355,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":67182,"personPtyId":37321838,"firstName":"Todd","lastName":"Gerry","titleText":"Sales Associate","shortBioText":"A native of Shelburne Falls now living in Ashfield, Todd has three sons, ten grandchildren and one great-grandson. He enjoys his family as well as woodworking, playing the Irish fiddle and is currently restoring an 18th century home. He was an auxiliary police officer for the Town of Shelburne as well as worked for the U.S. Postal Service for nearly thirty years. Todd has been driving Subarus since 1988. Now in his fifteenth year at Steve Lewis Subaru, Todd has helped over 3000 customers with their vehicle needs.","emailTxt":"tgerry@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":313,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/fe2a40dd216f.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"915148800","industryStartDtUtc":"915148800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303488,"firstName":"Benny","lastName":"Cruz","titleText":"Service Advisor","emailTxt":"bcruz@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/bbb44a4728f7.jpg","drDealerId":30355,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":217308,"personPtyId":37327596,"firstName":"Jon","lastName":"Kubik","titleText":"Marketing/Sales Manager","shortBioText":"Originally from Chicopee, Jon played hockey and graduated from Western New England University. He is married with a son and has the greatest miniature schnauzer named Bella. He started in the auto industry in 2003 and has ten years experience with Subaru and five years with Steve Lewis Subaru. He bought his first Impreza in 2007, has owned Outbacks, and currently owns an Ascent. What he likes most about working in the auto industry is that every day there is something new going on and you get to meet all types of people. \u001aGreat salespeople are relationship builders who provide value and help their customers win.\u001a - Jeffrey Gitomer","emailTxt":"jkubik@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":91,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/88fbfc705e1f.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1059696000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":212859,"personPtyId":37327963,"firstName":"Tyler","lastName":"Griswold","titleText":"Sales Consultant","emailTxt":"tgriswold@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/b7ee5c9a5536.jpg","drDealerId":30355,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":340412,"firstName":"Terra","lastName":"Hondrogen","titleText":"Express Service Advisor","shortBioText":"Terra has lived in the valley her whole life and is an active Subaru enthusiast. She enjoys participating in local car shows with her WRX, travelling, and hiking with her dogs. She has been riding horses for more than 20 years and when she finds the time, she tries to get back to her equestrian roots. Terra started at Steve Lewis Subaru as a Delivery Coordinator in 2016 and now works in the Service Department as an Express Advisor.","emailTxt":"service124@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/7ad26c03cceb.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":67200,"firstName":"Michael","lastName":"Teixeira","titleText":"General Sales Manager","emailTxt":"salesmgr@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/6b7d8dac98a6.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1280620800","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":285450,"personPtyId":37324981,"firstName":"Roger","lastName":"Dugas","titleText":"Sales Consultant","shortBioText":"Roger is a lifetime resident of Western Mass. He grew up in West Springfield, was raised a family in Westfield, and is currently living in Ware. His career in sales is inspired by representing a product that he truly believes in. In 1999 he bought his first Subaru Legacy and has owned seven Subarus since. He feels strongly that he works in an atmosphere that inspires teamwork and treats their customers like gold. When he is not working, he spends his time with family, exploring Quabbin, hiking Mt. Washington, and has a special hideout in Cancun.","emailTxt":"RDUGAS@STEVELEWISSUBARU.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/db9b8c8d6982.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":304062,"firstName":"Steve","lastName":"Gonsalves","titleText":"Internet Sales","shortBioText":"Steve attended Bristol Community College and the Southeastern Massachusetts University (now UMass Dartmouth). He spent most of his career in the jewelry industry before settling in with Steve Lewis Subaru. He loves the honesty and transparency of his coworkers and says he never has to worry about a customer being taken care of properly. Steve travelled as a musician for twelve years so prefers to spend his time off with his guitar or his two grandsons.","emailTxt":"sgonsalves@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/8072726e562d.jpg","drDealerId":30355,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":593779,"firstName":"Matt","lastName":"Tirrell","titleText":"Sales Consultant","emailTxt":"mtirrell@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/5cfa9b5d10a0.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":562007,"firstName":"Patrick","lastName":"McQueen","titleText":"Delivery Coordinator","shortBioText":"If you want to put a smile on Patrick\u001as face, ask him about powerlifting or wrestling. He goes to the gym every day and diligently works on his form and strength. When he\u001as not working out, he works at Steve Lewis Subaru as a Delivery Coordinator. He learns something new about Subaru technology all the time and loves to share his knowledge with Subaru owners.","emailTxt":"deliverycoordinator@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/5657daf4fa8d.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1543622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570255,"firstName":"Rich","lastName":"Grono","titleText":"Sales Consultant","shortBioText":"Rich grew up in Jackson Heights, Queens, NY. He has since moved to Wilbraham where he and his wife Melinda have five kids (four girls and one boy). Rich and the family enjoy beach trips and heading up to Burlington VT during the summers. He joined Steve Lewis Subaru in 2018 after watching the great experience his mom had purchasing her Subaru Forester. In his time off you might see Rich coaching his kids\u001a sports or hiking through the mountains with his family.","emailTxt":"rgrono@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/087d386bee08.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1543622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":599682,"firstName":"Jack","lastName":"Walczak","titleText":"Finance Manager","emailTxt":"businessmgr@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/30de8ecfea53.jpg","drDealerId":30355,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":589871,"firstName":"Doug","lastName":"Merrill","titleText":"Sales Consultant","emailTxt":"dmerrill@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/5b0db5507986.jpg","drDealerId":30355,"industryStartDtUtc":"694224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":577154,"firstName":"Ryan","lastName":"Gola","titleText":"BDC Manager","emailTxt":"bdc@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/6506a14869ed.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1548979200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":599679,"firstName":"Ryan","lastName":"Spahl","titleText":"Sales Manager","emailTxt":"rspahl@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/fdb2351cc49a.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1391212800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":619017,"personPtyId":37325800,"firstName":"Cait","lastName":"Reese","titleText":"Delivery Coordinator","emailTxt":"coordinator@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/0a226c58fa6a.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":622111,"firstName":"Donald","lastName":"Houston DelRio","titleText":"Internet Sales Manager","shortBioText":"","emailTxt":"dmhdjr2016@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/4fbb787fc455.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1575158400","industryStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":612090,"firstName":"Mark","lastName":"McCormack","titleText":"Sales Consultant","emailTxt":"mmccormack@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/3d496546df69.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":608274,"firstName":"Samantha","lastName":"Hall-Wills","titleText":"Sales Consultant","emailTxt":"shall-wills@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/b2d7469efecf.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"1564617600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":612089,"firstName":"Vincent","lastName":"Zanetti","titleText":"Sales Consultant","emailTxt":"vzanetti@stevelewissubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30355/employees/8ed0f8e77d64.jpg","drDealerId":30355,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Steve Lewis Subaru

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 5:00 PM
Service 8:00 AM - 4:00 PM

Steve Lewis Subaru Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2009

One of the reasons that Steve Lewis Subaru has been successful for the past 10 years is the fact that we understand that transportation issues can be emotional and complex. That is why we provide you with the most up-to-date and accurate information possible. Explore a New Subaru New Inventory, Research Pre-Owned Vehicles Used Cars Compare Lease and Finance Options Finance Department, Schedule a Service Appointment, Find Genuine Subaru Parts Parts Department. or schedule a test drive Test Drive.

...



Get access to everything, all the time, whenever you need it, our interactive website is designed to help you save time and money.

"Think Subaru, Think Steve Lewis Subaru!"

Service

Wheel Balance

$24.95

Tire Rotation

$24.95

Oil, Filter Change

$31.99 and up*

Oil, Filter Change (Premium)

$69.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2750 lifetime reviews. Includes reviews of Steve Lewis Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 4, 2019

    Had service done here and a new lease also. This dealership is 100% better than Bertera Subaru. Service is excellent, very helpful, friendly employees... all around! Would recommend to any Subaru owner

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Hanks

    Business Manager

    (4.9) 438 reviews

    Rich Grono

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 9, 2019

    Great experience, easiest car transaction I have ever had! I would definitely recommend to anyone. If you want a Subaru in western mass this is the place... to go!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Caro Sheridan

    Customer Success Manager

    (5.0) 22 reviews

    Paul Figueiredo

    Sales Associate

    (4.9) 156 reviews

    Patrick McQueen

    Delivery Coordinator

    NOT RATED

    Jack Walczak

    Finance Manager

    NOT RATED

  • March 12, 2016

    We are very pleased to be the owners of 2016 Outback Limited. Glen Reen was the best salesman we've ever met; attentive, responsive and friendly. His follow... through and attention to detail made this our best experience at a dealership. He even offered us homemade cookies! Larry Flakes gets a high five! He helped us make the dream happen. This is our first new car ever. He assured us that he would do whatever he could to put us in the driver's seat. We have already phoned Cassie Johnson to ask questions about all the features on this fully loaded Outback. She is knowledgeable, very helpful and invited us to call back anytime.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words about Glen! We're very glad to hear that you're loving your new Outback! Our team is always happy to help with any and a...ll of your vehicle need. Don't hesitate to reach out with any questions that you have.

  • 5.0 out of 5
    August 9, 2019

    Matt Tirrell, Dave and Dominic gave us the most enjoyable car buying experience we have ever had. They listened, made us laugh and worked to get us an... amazing price. We couldn't be happier!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Hanks

    Business Manager

    (4.9) 438 reviews

    Matt Tirrell

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    July 31, 2019

    We purchased a new Forester. Paul Figueiredo, Jack Walczak and Patrick McQueen were very informative, respectful and helpful. It was a pleasure to deal... with them. They were patient with our questions and explained everything to our satisfaction. All options were presented without pressure. Paul went the extra mile with our special request for pick-up arrangements. From the test drive to the drive off the lot with our purchase, we felt confident we made the right choice in vehicle and dealership. Thank you Steve Lewis Subaru!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Figueiredo

    Sales Associate

    (4.9) 156 reviews

    Patrick McQueen

    Delivery Coordinator

    NOT RATED

    Jack Walczak

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    July 22, 2019

    I'm so impressed with this dealership, MOSTLY due to Matt Tirrell. I'm new to MA - and this dealership - so was appropriately skeptical when I visited... simply to look at new cars. From the outset Matt listened to what I wanted, patiently answered a zillion questions, never rushed me - and never ever applied any pressure. It was the best, easiest and most agreeable car buying experience of my life...and I've bought many cars. I highly recommend this dealership and hope you're lucky enough to work with Matt. He is just great! (PS: Patrick McQueen patiently walked me through my new car's bells and whistles - and Dave Hanks made the financial aspects easy to understand. Thanks, guys!)

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Hanks

    Business Manager

    (4.9) 438 reviews

    Matt Tirrell

    Sales Consultant

    NOT RATED

    Patrick McQueen

    Delivery Coordinator

    NOT RATED

  • 4.0 out of 5
    July 22, 2019

    Full disclosure: I absolutely hate dealerships. I really the process of buying a car. I especially dislike salesmen for the most part. I have never walked... away from a dealership feeling like the vehicle I purchased was EXACTLY what I wanted for a fair price.. That being said: Ryan Gola who was our online sales contact was very very helpful. He was accessible, knowledgeable, respected our time, and coordinated our meeting at the dealership. Once we were actually at the dealership, we worked with Doug Merrill, who was absolutely AWESOME. I highly highly highly suggest working with him if you're in the market for a new vehicle. He went above and beyond. Transparency is very important to me, and I can tell when I am being mislead. Doug was open about every single step of the process and what they could (and could not do) on both my trade-in and the price of the new vehicle. He probably ran deal options 15 different ways for us until we got understood and became comfortable with all of our options. Doug was knowledge, polite, understanding, and honest. Every step of the way from the test drive to follow-up phone calls was 10/10 customer service. (The ONLY part of the process that made us uncomfortable and put us off was when the Manager came over to try and hammer out some deal points. He was actually quite rude and gave off the typical "sleezy sales vibe". When I was talking with him about another deal I had a deposit on at another dealership, he got loud and said "then why don't you take that???" He eventually got called away and we resumed with Doug. ) OVERALL: Thank you Doug and Ryan Gola! Great dealership to deal with!

    5.0 out of 5
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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Doug Merrill

    Sales Consultant

    NOT RATED

    Ryan Gola

    BDC Manager

    NOT RATED

    Ryan Spahl

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    July 14, 2019

    The car had one issue with a tire but the dealership took care of it right away and it has been running great so far. When buying the car and getting it... serviced, everyone was very friendly and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Paul Figueiredo

    Sales Associate

    (4.9) 156 reviews

  • 5.0 out of 5
    June 21, 2019

    Firstly I think the car is a truly beautiful and amazing piece of technology. Also I very much enjoyed the the purchase negotiations and instructional... parts of the car-buying process at Steve Lewis Subaru. I thought Scott and Jack did a great job of calmly confirming my starting intuition that the Crosstrek Hybrid was the right car for me. No high pressure "pushing" or running up the price with things I really do not need. Dominic did and excellent job of walking me through the increased complexity of these newer vehicles (my last car was a 2003 Outback with no "bells or whistles"). He focused on the what was important to know before driving off, and did not overburden me with the many bits of information that I could pick up from the manuals at my own pace. I love the car ( 49.8 mpg average for the first 100 miles). It's very peppy, rides smoothly has amazing safety features. No complaints. All good.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Scott Lunt

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    June 11, 2019

    Stopped by on a Sunday afternoon for a look at what was available and after a talk with Matt we ended up leasing a new forester. Was quick and easy. When... we picked it up Dominic went over everything with us getting us up to speed on all the new technology. Came away feeling good about the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Tirrell

    Sales Consultant

    NOT RATED

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