Richardson Ford Inc.

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(66 reviews)
Visit Richardson Ford Inc.
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 7:00pm
View all hours
Service Sales
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–1:00pm 8:00am–3:00pm
Sunday Closed Closed
New (989) 718-2364 (989) 718-2364
Used (989) 718-2409 (989) 718-2409
Service (989) 718-2389 (989) 718-2389

Inventory

See all 230 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2011.
Welcome to Richardson Ford! We are a family owned and operated dealership that looks forward to serving you and your automotive needs! Located in Standish MI We are proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Richardson Ford a good one ? for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you?ve come to the right place. Call 888-682-7996 for your No-Obligation Internet Price Quote from our Internet Department.
"We're All About Service!"

Service center

Phone number (989) 718-2389

Service hours

Monday
8:00am–7:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

poor customer service

had problems with the service department shortly after i got the truck then when they contacted me on my lease turn in took them over 2 months to respond had to contact them in order to get a response very poor customer service!!!!!!!!!!!!!!

1.8

Lacking customer service after a sale

I recently bought a used truck from Richardson Ford. They were friendly and helpful to make a sale, but that is why they are there. I was told about how great customer service was as I was leaving with my purchased truck. I did find out the next day that they are unwilling to provide any real customer service after the point of sale on what I found out was a very common problem on the vehicle I purchased. It was a problem when I left the dealer parking lot, which was minutes after closing it for the day. I guess the next morning is past the expiration of customer service. I will not be going back.

5.0

Amazing Service and Professionalism!!!

Easiest and most convenient purchase! Steve Draves my salesman had the car delivered to my house given my busy schedule and took my trade in. Great prices cars and smooth transactions. Did all the leg work and earned my sale and confidence in them.

2.0

Disappointed

Bought over a dozen vehicles from this dealership! This week I was looking for a new or used vehicle They had the lowest trade in value of 3 dealerships I went to. I now have a new dealership and it’s not Richardson! The other dealership was great and worked with me, and I got the car I wanted and the transaction was much easier and faster than I’ve ever had with Richardson in standish!

5.0

Best of the best!!

I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else. I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted. I dealt directly with the owner, Larry, and Dennis at the ford store. There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!

Dealer response

Breanna, we appreciate the awesome review and recommendation! Thank you so much for giving us the opportunity, if you need anything at all don't hesitate to give us a call (989) 846-4511

2.0

failure to follow through on email information

Sales person stated that information requested would be emailed soon, days later no follow up and poor communication. Glad I saved the drive over to dealership.

5.0

Purchase

Overall excellent buying experience , would highly recommend this dealership.

5.0

BETTER than the BEST!!!

After visiting about 5 car dealers in our search for a new truck, we were told about Richardson Ford by a friend. We drove into the lot and the rest is history. From the first salesman that greeted us, Mike, to the manager, Erick, who later spoke with us and helped us with our purchase, the demeanor and honesty of each of them was beyond anything we could have hoped for. We were given a price that was lower than other dealerships we visited for the purchase of the truck we were interested in. We got everything we asked for, and more. There were no games, no bait and switch techniques used on us. They also provided us with a free service we were not expecting. They picked up our trade in car from out of town at no cost to us. We left the dealership wondering if this could all be true. The service was so remarkable and things were going so smoothly. But when we returned once again, even more surprises awaited us. Without going into too much detail, time after time when questions were brought up or things were needed, everything was delivered in a sincere and trustworthy manner. We left with our new truck and a new perspective on realizing that there are truly dealers that not only care, but stand by everything they say from the time you arrive on their property, until the day you drive away with your new vehicle. We consider Richardson Ford to be not only a step above other dealerships, but it is, in our opinion, BETTER than the BEST!!!

5.0

Ford Edge,201 4

I arrived on time for my appointment. The service people were friendly and promptly started the service process. After visiting with a salesman I went to the customer lounge. I opened up the manual to my new Ford F-150 pickup. Before I could open a page of the manual I was informed my car was done and washed and parked in front of the dealership. Everything I wanted done had been completed.

5.0

happy customer

best dealership I have ever been to,never had any problems will tell everyone to buy here

See all 66 reviews