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My service appointment was safe with appropriate seating and good ventilation, it was also timely and I didn't have to wait long. The waiting area was... clean. The truck was serviced throughly and at an affordable price.
Repair and service was great. Truck looks spectacular! Great job guys. Thanks for the cute loaner, would have been lost without it. Thanks again! ... Patty christman
I moved up here and had problems with my truck and Mike came out looked t it and see the problem and fixed it for nothing. next time I had to get it fixed... went there, they put it in the shop gave me a loaner said go shopping it will be ready in 2 hr. Well I cam back in 1 hr and it was ready and it was done and done right. There repair shop is the best. if its not right take it back and it will be
First class customer service- Mort Backus and Sons could actually hold a seminar and teach customer service skills !!
I recently had my 2019 Chevy Equinox in the shop for an oil change and tire rotation. The employees are very friendly and professional. Everyone you see... always has a smile and a few minutes to say hello.
Been a customer for over 14 years and will keep coming back. Great people and great service.
Always willing to help wether I was purchasing or having the vehicle on for service!! Great group of people!
Excellent service as always. Very knowledgeable service department. Always willing to help and make sure vehicle is ready for the road!
The entire staff at Mort Backus and Sons is always professional, accommodating, and friendly.
Service department replaced wrong wheel bearing and would not admit to mistake. They wanted me to pay again to replace the other side. Unacceptable.