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Fields Cadillac St. Augustine

(845 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(845 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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From start to finish, with Scott's pick-up of my vehicle

From start to finish, with Scott's pick-up of my vehicle through Patrick keeping me informed throughout the entire service process, the experience, value for repairs and outstanding customer service is why I rate Field's St. Augustine 🌟 🌟 🌟 🌟 🌟 !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michael, thanks for your kind words! We’ll pass along your thanks to Scott and Patrick for how they made your service experience at Fields Cadillac St. Augustine the best from start to finish. See you next time, safe travels!

Consumer response

You're welcome and please add Bobby to the list. Thank you!

Jake in Service is always there to provide you updates

Jake in Service is always there to provide you updates and maximize the customer’s experience. John in sales was waxing and very knowledgeable. I recommend this dealership to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’ll pass your compliments along to Jake and John. See you next time at Fields Cadillac St. Augustine!

We had a great experience at Fields Cadillac in St

We had a great experience at Fields Cadillac in St Augustine. Xander was amazing, polite helpful and went above and beyond to make sure all my questions and requests were handled.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted that Xander and the team made your experience a success! Thank you for choosing Fields Cadillac St. Augustine and for sharing your five-star feedback, Myrna.

Michael Patrick makes you feel comfortable and confident!

Michael Patrick makes you feel comfortable and confident! Understood the problem and fixed first visit. Thanks!

Rating breakdown (out of 5):
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Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mary, we're delighted to hear that Michael took such good care of you. Thank you for choosing Fields Cadillac St. Augustine and for sharing your support!

asvl usual fast efficient service.

asvl usual fast efficient service. Great dealership. Nice servive process. Worked with Jake today. Always a pleasure.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind feedback about Jake and the support he provides! We appreciate your confidence in Fields Cadillac St. Augustine. See you next time, Fran!

Friendly quick great service.

Friendly quick great service.was taken on time and helped right away. I will return

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Furlipa, thank you for the great review. We look forward to seeing you again at Fields Cadillac St. Augustine!

Always friendly.

Always friendly. Always willing to give a discount. Just found out about the free car washes, & they’ll feed you lunch. Why go anywhere else?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this wonderful review of Fields Cadillac St. Augustine! We’re so happy to hear that our team has been consistently friendly and accommodating. We look forward to your next visit!

Nothing but a very good experience at Fields Cadillac in

Nothing but a very good experience at Fields Cadillac in St Augustine. Xander went above and beyond to make sure we had a quick easy purchase. No pressure! Matt was a help and we would definitely consider buying from them again. Thanks Xander!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Cadillac St. Augustine, Rhonda! We are so glad Xander and Matt were such a pleasure to work with. We wish you many safe and happy miles ahead!

Tore and the team took great care of me!

Tore and the team took great care of me! They got me in a car that works for me! Thank you for your wonderful support!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that Tore and the team helped you find the perfect vehicle! Thank you for choosing Fields Cadillac St. Augustine and for sharing your experience!

Professional and friendly…rare these days.

Professional and friendly…rare these days. Very efficient and didn’t upsell or pressure me in any way they provided honest and clear items needing repair including what was critical. Very impressed and recommend their services for everyone that will listen. Thank you Mike and crew.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Mike and his team, and for choosing Fields Cadillac St. Augustine, Chris. We hope to welcome you back in the future, until then, take care!