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Fields Cadillac St. Augustine

(825 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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Everyone was very polite and professional- Michelle was

Everyone was very polite and professional- Michelle was wonderful to work with on my protection plan - Pat was the service advisor he was very friendly and reviewed everything with me- Fantastic Team Thank you for a delicious lunch as well

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Everyone was very polite and professional- Michelle was wonderful to work with on my protection plan - Pat was the service advisor he was very friendly and reviewed everything with me- Fantastic Team Thank you for a delicious lunch as we

My wife and I were very happy with service the we

My wife and I were very happy with service the we received. Mr. Jackson was very helpful and understood our needs. We will be coming back to you guys in the future. Mrs. Sabadosa was also very helpful. Thee staff as a whole was very courteous and kind.Thanks for all that you have done.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patrick was very nice to work with.

Patrick was very nice to work with. We were greeted immediately and taken in to meet our service person Pat. He was very pleasant.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Patrick and Pat! We truly appreciate your feedback and look forward to working with you in the future. See you at Fields Cadillac St. Augustine, Jill!

Barry was very nice to deal with when buying our car.

Barry was very nice to deal with when buying our car. The staff was also very nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jill, thanks so much for taking the time to leave Fields Cadillac St. Augustine a great review! Barry will appreciate your kind words.

The dealership is professional organized and friendly.

The dealership is professional organized and friendly. The facility is clean and staff are helpful. My issue is the distance from my home.

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Although we’re sorry we’re not closer to home, we’re still grateful for your business. We hope to see you again at Fields Cadillac St. Augustine!

This is truly an exceptional dealership, from sales Kim

This is truly an exceptional dealership, from sales Kim Taylor to financing (so streamlined) to followup service. Totally professional staff, thank you!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your business and your fantastic feedback about Kim and the team! Thank you for choosing Fields Cadillac St. Augustine!

Prompt courteous and professional service from the

Prompt courteous and professional service from the service drive to pick up!!! My first visit here and will definitely will return!! My car was spotless at pick up!! An overall outstanding experiance!!

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our team! We look forward to assisting you in the future at Fields Cadillac St. Augustine. Have a great day!

They are friendly and explain thoroughly what they are

They are friendly and explain thoroughly what they are doing and what your car needs. They also give you options.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It's great to know our team has been informative and friendly, and that they offered clear options! Thank you from all of us at Fields Cadillac St. Augustine, Barbara!

Great selection great service.

Great selection great service. Highly recommended. Ask for Kimberly. They give you the confidence needed to get what you want. Good luck!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! It's great to hear Kimberly and the team impressed you. We hope to serve you again in the future here at Fields Cadillac St. Augustine.

Excellent service and great job Especially bob is

Excellent service and great job Especially bob is friendly and helpful Excellent customer service I recommend 5 stars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sein, we're grateful for this feedback! It means a lot to hear Bob and the rest of our team delivered such friendly and helpful service. Thank you for choosing Fields Cadillac St. Augustine!