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I love the service department at the Toyota dealership in Parkersburg WV. John Schreve goes above and beyond to please his customers. He is so kind and... considerate! He is very good about making sure that the job is done to your satisfactory. The entire maintenance staff makes me feel that I am important and my vehicle is safe. They point out situations that will need to be taken care of in the future such as filter replacement and tire replacement. I appreciate that as I am on a fixed income. I am so glad that I have a dealership that is honest, caring and has integrity!
I was in the market for a used Toyota Highlander. Superior gave me such a great deal on a new Highlander, it was a win-win to buy new! Love my car and... my buying experience at Superior Toyota!
Found this dealership when I was looking online for a new Santa Fe. Talked to Bob, who took care of everything. Anytime I had a question he would get back... to me ASAP. Couldn't believe how easy it was to buy a car! Best car buying experience ever! I highly recommend this dealership. They are friendly, give you a good deal, and are a pleasure to work with.
This is a great place to not only buy a car but also to take it to, if a repair is needed. They have a great team of people working there. From the phone... call until you get your car back. If your waiting on it, their waiting room is really nice. And . You always get your car back clean. They always wash it for you. How is that for going the extra mile?
I needed an inspection of my 2013 Avalon to satisfy the WV State Inspection Law. I called in the morning and was given a 4:30 pm appointment the same... day. When I arrived for my appointment they serviceman already had my paperwork in his hands when I walked through the service department door. The inspection was completed and he came to the waiting room to inform me.
Normal maintenance on my Yaris (which I love) but each experience I have had at Superior has been relaxing and easy. They are quick with the repair or... service you need and communicative about whats needed.
I have been a faithful customer of Superior Toyota for years. They always take good care of me and my car. On this occasion, I had replaced my headlights... at an after-market shop. They were not aimed correctly, so I asked Superior to adjust them for me. Although they tried, they were not able to solve the problem because the adjustment controls were broken. They did not charge me for their time and effort, and even washed the car and windshield for me. I love Superior Toyota!
Would have been all five stars but the individual that greeted me as I pulled in was more concerned about the oil leaking on "his" bay floor then the fact... that a new car with only 9,900 miles on it was leaking at all.
The waiting area is always clean. The service department are always pleasant to work with.
Love Superior Toyota. Great service. Friendly employees. Clean facilities. I would highly recommend them. Also they go out of their way to accommodate... you. Thank you Superior Toyota!