Patrick Mini

(5.0) 7 reviews

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5.0
7 lifetime reviews.
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  • An unthreading car buying experience

    No battle armor needed! A new, innovative, relaxing & completely enjoyable experience has finally, FINALLY integrated itself into car shopping at P

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    atrick Mini in Schaumburg through Anna. The idea of going through the exhausting, frustrating & demanding pressures of trying to work with car salesmen and slick dealerships has kept my husband & I from bothering to look for a new car for me for years. Putting up with an older car having to get more & more repairs was just easier. Seriously, how ridiculous does that sound in today's age of better business models & customer oriented practices? We just never thought that growth would come to the car industry in the shape of a small, joyous woman named Anna Sidiropoulos at Patrick Mini. From the moment we started speaking with her we knew that the industry was changing and like a caterpillar into a butterfly our battle armor slowly shed and years of the bad reputation dealers & salesmen earned began to be wiped away. Can I pinpoint exactly how Anna accomplished this? Probably not. It isn't anything calculating & studied. Her honesy and genuine openness made us feel as if we were shopping alongside a sister or a close friend. An extremely knowledgeable sister or close friend who had our needs and wants in the forefront. Her expertise about every aspect of Mini Coopers & her passion for the car became something we could trust in her rather then suspect. I wasn't sold on the idea of buying a Mini Cooper when we entered the showroom, I was there to gather information and get out. But after spending some time in the refreshing new atmosphere of no pressure and interacting with Anna Sidiropoulos, we knew we wanted to buy a car from her because this was an experience like none other and we weren't about to go down the street and bring our business anywhere else. Walk away & back into the arena of car salesmen that haven't changed and feel like bait as we walk a lot full of cars? Nope. Buying a car doesn't have to be that way & shouldn't be that way! Anna at Patrick Mini offers a completely different shopping experience. One of no pressure, helpful knowledge & expertise along with a simple pricing structure where she is your advocate not your rival. Honestly everyone. Just TRY this place. Meet Anna Sidiropoulos and experience it yourself. You'll never go back to the "battle barter arena" - instead you will be treated with honesty, integrity and respect. I just wish all dealerships & car salesmen were like this, and hopefully one day they will be.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick MINI Sales Department is striving to meet eve

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    ry ones needs and make the sales experience more pleasurable and we couldn't be happier that Anna was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team


  • great experience

    Great experience dealing with Patrick BMW. My sales associate was Allen. He was fantastic! Definitely we will be back due to our positive experience a

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    nd would hope that Allen is still there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very happy to hear that your experience at Patrick BMW/Mini Sales Department was one that you felt worthy enough to share and we sincerely appr

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    eciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that Allen and our team took good care of you. Thank you again! -Patrick Dealer Group Customer Relations Team


  • Found the right car for me!

    Patrick BMW/MINI provided an excellent customer experience. I worked with Gary Davis who has been my go to sales guy at Patrick for several years. Eas

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    y, no pressure sales process, where Gary worked with me to find the right car for me. Great pricing on new I've been a customer of Patrick BMW/MINI for over 16 years, and I wouldn't change that - even though there are dealers closer to my home. Patrick BMW/MINI continue to keep my business through their great service and customer treatment.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Patrick BMW/Mini Sales Department is pleased to have been

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    able to meet you needs and exercise their extensive product knowledge & services. We are proud to have Gary as part of our team. With so many fine vehicles and dealerships to chose from we're grateful to have been your choice! We are glad you were able to experience "The Patrick difference"!


  • July Review

    I am interested in getting a Mini. They seem like they would have good gas mileage and be easy to park. However, I do not know if there would be ample

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    space for my parents to easily enter and exit the car. I like how the vehicles look.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • May 2015

    I was just looking at the cars. I have always thought that Minis are cute and probably have good gas mileage. However, I am not sure there is enough r

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    oom if I have to drive both parents and maybe some other people. Maybe someday.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank You for the 4 Star review! In today's marketplace there are many luxury vehicles and exclusive dealerships to consider and we are honored to ha

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    ve been your choice. We are glad you were able to experience "The Patrick difference"! Please let us know if there is anything additional we can provide for you.


  • Good Experience

    We traveled 5 1/2 hours on Labor Day weekend to look at this car. It was what we wanted but had some damage not reported during our correspondence. Si

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    nce it was a holiday, no way to fix it that day. But they were very accommodating and arranged for us to have it fixed at our dealer back home. Before leaving home, we were a little skeptical because there was some pressure to commit to the full price before we even saw the car (because of payment issues due to the holiday). That salesman was off for the holiday and we worked with Maria once we got there. She was the perfect salesperson! No frills, honest answers that were not always in her favor. I think we bought the car because of her! The buying process was very smooth. I wish we lived close enough to service the car with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible experience - Misrepresented Car

    We called and asked a few questions since wee out of state. The salesperson didn bother to call back. This shoulde been the end, but we called again a

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    nd reached a different salesperson. We stressed the importance of the car conditionxact words being ell us about any scratches and dents and wel decide whether theye important.The salesperson said the car was in excellent shape, no scratches or dents, nothing to worry about. We drove six hours to the dealership with check in hand, only to find significant scratches & a dent on the bumper, a dent in the door, paint damage on the side mirror, broken gas cap, a white substance splattered on one of the speakers that wouldn come clean, and the clutch lickingwhen depressed. None of this appeared in any of the photos or description. While incredibly condescending, the general manager said they would fix some of the problems, but we have to drive back again the next week to pick it up. We no longer trust them to meet the quality standards they promise. Everyone we dealt with at this dealership seemed to be careless; from the sales staff to the porters who put minimum effort into cleaning the car. Waste of an entire day, over $100 in gas, and $60 in tolls. Could have been prevented if someone had actually looked at the car before trying to sell it.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

Patrick Mini
690 E Golf Rd Schaumburg, IL 60173
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