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Reviews

Average Ratings

4.5
6 lifetime reviews.
  • great experience

    Great experience dealing with Patrick BMW. My sales associate was Allen. He was fantastic! Definitely we will be back due to our positive experien...

    Dealer Response

    We are very happy to hear that your experience at Patrick BMW/Mini Sales Department was one that you felt worthy enough to share and we sincerely ...


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    Great experience dealing with Patrick BMW. My sales associate was Allen. He was fantastic! Definitely we will be back due to our positive experience and would hope that Allen is still there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very happy to hear that your experience at Patrick BMW/Mini Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that Allen and our team took good care of you. Thank you again! -Patrick Dealer Group Customer Relations Team


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  • Found the right car for me!

    Patrick BMW/MINI provided an excellent customer experience. I worked with Gary Davis who has been my go to sales guy at Patrick for several years....

    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Patrick BMW/Mini Sales Department is pleased to have ...


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    Patrick BMW/MINI provided an excellent customer experience. I worked with Gary Davis who has been my go to sales guy at Patrick for several years. Easy, no pressure sales process, where Gary worked with me to find the right car for me. Great pricing on new I've been a customer of Patrick BMW/MINI for over 16 years, and I wouldn't change that - even though there are dealers closer to my home. Patrick BMW/MINI continue to keep my business through their great service and customer treatment.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Patrick BMW/Mini Sales Department is pleased to have been able to meet you needs and exercise their extensive product knowledge & services. We are proud to have Gary as part of our team. With so many fine vehicles and dealerships to chose from we're grateful to have been your choice! We are glad you were able to experience "The Patrick difference"!


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  • July Review

    I am interested in getting a Mini. They seem like they would have good gas mileage and be easy to park. However, I do not know if there would be a...


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    I am interested in getting a Mini. They seem like they would have good gas mileage and be easy to park. However, I do not know if there would be ample space for my parents to easily enter and exit the car. I like how the vehicles look.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • May 2015

    I was just looking at the cars. I have always thought that Minis are cute and probably have good gas mileage. However, I am not sure there is enou...

    Dealer Response

    Thank You for the 4 Star review! In today's marketplace there are many luxury vehicles and exclusive dealerships to consider and we are honored t...


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    I was just looking at the cars. I have always thought that Minis are cute and probably have good gas mileage. However, I am not sure there is enough room if I have to drive both parents and maybe some other people. Maybe someday.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank You for the 4 Star review! In today's marketplace there are many luxury vehicles and exclusive dealerships to consider and we are honored to have been your choice. We are glad you were able to experience "The Patrick difference"! Please let us know if there is anything additional we can provide for you.


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  • Good Experience

    We traveled 5 1/2 hours on Labor Day weekend to look at this car. It was what we wanted but had some damage not reported during our correspondence...


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    We traveled 5 1/2 hours on Labor Day weekend to look at this car. It was what we wanted but had some damage not reported during our correspondence. Since it was a holiday, no way to fix it that day. But they were very accommodating and arranged for us to have it fixed at our dealer back home. Before leaving home, we were a little skeptical because there was some pressure to commit to the full price before we even saw the car (because of payment issues due to the holiday). That salesman was off for the holiday and we worked with Maria once we got there. She was the perfect salesperson! No frills, honest answers that were not always in her favor. I think we bought the car because of her! The buying process was very smooth. I wish we lived close enough to service the car with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible experience - Misrepresented Car

    We called and asked a few questions since wee out of state. The salesperson didn bother to call back. This shoulde been the end, but we called aga...


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    We called and asked a few questions since wee out of state. The salesperson didn bother to call back. This shoulde been the end, but we called again and reached a different salesperson. We stressed the importance of the car conditionxact words being ell us about any scratches and dents and wel decide whether theye important.The salesperson said the car was in excellent shape, no scratches or dents, nothing to worry about. We drove six hours to the dealership with check in hand, only to find significant scratches & a dent on the bumper, a dent in the door, paint damage on the side mirror, broken gas cap, a white substance splattered on one of the speakers that wouldn come clean, and the clutch lickingwhen depressed. None of this appeared in any of the photos or description. While incredibly condescending, the general manager said they would fix some of the problems, but we have to drive back again the next week to pick it up. We no longer trust them to meet the quality standards they promise. Everyone we dealt with at this dealership seemed to be careless; from the sales staff to the porters who put minimum effort into cleaning the car. Waste of an entire day, over $100 in gas, and $60 in tolls. Could have been prevented if someone had actually looked at the car before trying to sell it.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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