Capitol Cadillac Buick GMC

(4.5) 149 reviews

Dealer on Cars.com since February 2001

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

4.5
149 lifetime reviews.
  • Great Service.

    My experience at Capitol Cadillac service department was excellent from the beginning to the end.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey "Bond Girl". There doesn't seem to be a name attactched to this glowing compliment. We would like to say "Thank You Very Much", for taking time t

    ...

    o say you had a great Service Experience and also thanks for coming to Capitol Cadillac Buick Gmc. Next time your in ask for "Marshall", "David Marshall" just so we can put a face to the name and say Thanks in Person.


  • Service

    The tech that worked on my car At capital Cadillac I believe his name is rich they were telling me I'm assuming has no idea what he's doing because I

    ...

    've come back a couple times and he still can't get the the problem right I will never comeback to this dealership again and this is suppose robbery the best tech they said I think not obviously a novice at his profession he's probably not certified I'm betting

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, I understand that you had a frustrating experience but need to know more regarding your recent visit. We pride ourselves on exceptional customer

    ...

    service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call me at your earliest convenience. Sincerely, David Marshall | GSM | davidm@ecapitol.com (301) 441-9600


  • Used GMC truck

    Jerry was excellent he kept me updated and offered to continue poking for other trucks for us. Great experience!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom: Thank You Very Much for your Review. I will pass this on to Jerry and he says Thank You.. David R. Marshall


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Service & Repair

Service Reviews

4.5

110 lifetime reviews of the Service Department.

  • Great Service.

    My experience at Capitol Cadillac service department was excellent from the beginning to the end.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey "Bond Girl". There doesn't seem to be a name attactched to this glowing compliment. We would like to say "Thank You Very Much", for taking time t

    ...

    o say you had a great Service Experience and also thanks for coming to Capitol Cadillac Buick Gmc. Next time your in ask for "Marshall", "David Marshall" just so we can put a face to the name and say Thanks in Person.


  • Service

    The tech that worked on my car At capital Cadillac I believe his name is rich they were telling me I'm assuming has no idea what he's doing because I

    ...

    've come back a couple times and he still can't get the the problem right I will never comeback to this dealership again and this is suppose robbery the best tech they said I think not obviously a novice at his profession he's probably not certified I'm betting

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, I understand that you had a frustrating experience but need to know more regarding your recent visit. We pride ourselves on exceptional customer

    ...

    service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call me at your earliest convenience. Sincerely, David Marshall | GSM | davidm@ecapitol.com (301) 441-9600


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Service Pricing

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 258 Offers on 21 Models

About Our Dealership

Dealer on Cars.com since February 2001

Capitol Cadillac is a family-owned and operated dealership in business for over 75 years. We were established in 1934 on 22nd Street in Washington, DC by Floyd Akers, grandfather of Capitol's current President, Daniel Jobe. We moved to Greenbelt, Maryland in 1979 where we now serve the Washington DC metropolitan area the cities of Greenbelt, Arlington, Annapolis, New Rockville and surrounding communities. We have over 175 vehicles in stock to ensure you have an abundant selection.

"The Only Cadillac Dealer on the Beltway!"
Capitol Cadillac Buick GMC
6500 Capitol Dr Greenbelt, MD 20770
New (877) 468-7176
Used (888) 561-9803
Service (888) 741-8916
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