Rogers Auto Group

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Rogers Auto Group Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2019

"Chicago's Auto Store"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
894 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 30, 2020

    Walter C., my salesman, did a great job in answering my questions. When Walter had a family emergency and I just dropped in with a request, the Manager... Wally (? I think was his name) immediately took care of my request.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Walter and our team wer...e helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 27, 2020

    Knowledgeable reps, polite, informative. Received text messages periodically on repair update. Vehicle was delivered as promised, car Porter was quick... and polite.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do ...for you, please feel free to contact us anytime! Take care. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • December 12, 2019

    I feel like I was well taken care of by my salesperson, Mario Ivey. He was attentive to the features I was looking for in my car. I would put my trust... in him in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Dennis! Happy customers are our goal and our mission at Rogers Auto Group, and it's exciting to see that this servi...ce was delivered to you during your visit. Should there be anything else you need, please don't hesitate to let us know. Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 27, 2020

    They kept me in the loop on what is happening with my car and updated me with changes in the timeline

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 25, 2020

    I am able to trust that the job will get done correctly. I have been dealing with Rogers auto group for several years and this is the only place that I... feel comfortable bringing my car to.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you hav...e any questions on your vehicle. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 24, 2020

    Everything. Very courteous and definitely willing to put forth all efforts to help In buying a new vehicle. They also try really hard to work with your... budget.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience... and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 23, 2020

    The communication between me and the employee working on my car. And it took less time for my car to be ready then originally planned.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Rogers Che...vrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 22, 2020

    Fast friendly service always. Clean facility. Nice to see long tenure staff; this helps build relationship with long standing customers like myself.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos, Janet. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you recei...ved. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 19, 2020

    Adam was great to work with!! He made the buying experience fun and painless. Adam Adam Adam Adam is awesome!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

  • 5.0 out of 5
    June 18, 2020

    The person who checked me in was very considerate about my time (I had to get to work). When my car was brought to me, I asked a service guy a few random... questions about my car and he answered them in away that made me feel like a valued customer He also gave me some suggestions specifically about my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact me or visit us if you need anything else. Sincerely, Mark Rinaldi, General Manager, markr@rogersautogroup.net

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