Transparent Auto Center

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 1, 2019

    Bought a van! Had it 2 wks and it was over heating. The engine blew! The owner said to drive it to the shop because he didn't want to tow it. Now they... are trying to screw us over.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2016

    I recently purchased a car from these guys. Great vehicle! Everyone at Transparent are awesome! Chip, Devan, and Sean are the greatest. They made my... buying experience very pleasant and easy. They offer financing if that is necessary too. They do stand behind the cars they sell before, during and after the sale. I give them an A+ rating. If you are looking to buy a used car, Transparent Auto is the place to go.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • November 13, 2013

    I recently purchased my 3rd vehicle from Oakdale Auto Sales and will continue to go back because they are friendly and great to work with. Oakdale Auto... got me a good price and an excellent rate on my used car, and the financing process was quick and easy. I took a test drive, they showed me the vehicle history, we completed the paperwork, and I was rolling down the road in my new used car. I have already referred several people to Oakdale Auto Sales, it is hard to find a dealer you can trust and count on.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 7, 2014

    Tried to buy a car they where so worried about delivery of the vehicle that they didn't make sure the loan was all the way through and now i have to give... back the car. In all my years of car buying i never delt with someone that don't follow completely through with the loan before giving the car to the customer. Than after my upset husband called they had the nerve to be upset by his message. They could careless that maybe as a customer he was upset that they didn't completely do the paperwork and now we pay the price. Terrible customer service. I was made to feel like it was my fault they didn't do there jobs before giving me the car! Stay away for as long as you will have the car you pick from there you are better off renting one !!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for the inconvenience. This is a situation that rarely happens. Before each deal we make sure that the paperwork is completed t...o the full extent required by our lenders, then it is sent to the bank for a more extensive review. When it is found a customer falsifies information relating, but not limited to: pay stubs, drivers license suspension status, or employment information when the bank review is complete, then the deal may be returned. In those cases, the purchase may be revoked due to violation of contract, and the vehicle returned to our dealership. When these situations occur, the involved customers are contacted as soon as possible and given an opportunity to reconcile the purchase before it is canceled.

  • 5.0 out of 5
    November 30, 2014

    We recently purchased our Chevy Trail Blazer from Transparent Auto and I would recommend them to anyone who is searching for a vehicle. We will be visiting... them again in the near future to purchase another vehicle. Chip and Brandon were very courteous and helpful during the entire process. Chip worked with different companies until he got us the best financing available. We have dealt with a few other used car dealers and have had some bad experiences with them not being honest in what they were telling us. Chip and Brandon were honest with us from the beginning and they didn't make promises they couldn't keep. We look forward to working with them again when we purchase our second vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 11, 2014

    Chip, Brandon, and Sean where very courteous and helpful. Non pushy experience when I was looking at a BMW. Car was in very good condition and They where... able to get me a very good finance rate that worked well with my credit. The buying process went very smooth and I was out driving that day. Great Staff. Highly Recommend transparent auto center.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2014

    I came in looking for a cheap and affordable car that ran well and got great mileage. Originally I was looking at a Mazda that had some rust that I wouldn't... have gotten fixed because of my income. Chip steered me in a more affordable direction. He led me to buy a great running Ford Focus with no rust, very low miles, and amazing mpg. Because I was paying with cash, Chip and Brandon played with the numbers and gave me a much lower price than what was marked! Definitely an amazing experience for buying a used vehicle. Ill be sure to come back in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 4, 2014

    I looked online at the reviews and only 1 bad review. OK it happens. So I stopped in and a note was on the door "at mechanics, be back in 20 minutes".... 30 minutes went by. Not bad, but how long was the note on the door. Filled out the credit application and got denied due to job jumping. I've been in the real estate business for 10 years and got laid off numerous times due to the real estate market being up and down. I've been using the same employment agency for the past 5 years. If you get let go from an employment agency they wont use you again, I was always one of the first they called for an assignment. So I emailed them about the application, first Chip and no answer. Then Brandon and he wrote back telling me I'm denied due to job jumping. I was disappointed that they didn't contact me. They could of called, emailed, texted, or sent a letter. No professionalism here at Transparent Auto Center! Would I go back, unfortunately yes. Its close and due to my credit.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We sincerely apologize for your bad experience here at Transparent Auto Center. Due to the nature of our small operation we do, at times, have to lock... up to head out to our mechanic. However, in the not too distant future we will be opening up a second location on U.S. Route 30 neighboring Raccoon State Park with a dedicated sales and service center. Once this location is in operation we will no longer have to inconvenience any customer with an unwarranted wait for a sales associate to arrive. We would also like to thank you for pointing out an issue we have been having on our financing front with temporary agencies and customers with a short employment history. In regards to this we have signed on with another lender who will work explicitly with those customers who otherwise would not have been able to secure a loan. Please feel free to contact us if we could help you with anything in the future!

  • 5.0 out of 5
    June 20, 2014

    I Have bought several cars from Chip and his staff. They are very transparent and professional. From the moment I stepped onto the lot I could tell that... this was not your average "Can't trust a used car dealer" type of business. They take a personal interest in you, and work diligently to help you find a vehicle that will serve your interest and financial frame work. They make the financing process quick and painless. From the time I applied for the loan to the time I was driving out the door was no more than 1/2 hour. In a time where many have less than perfect credit, Chip has a plethora of possible lenders at his disposal to finance your purchase. I will continue to bring my business to this Oakdale/Transparent Auto sales because I trust them and they have treated me fairly every time I have purchased a vehicle from them. If you are tired of being taken advantage of, then Chip and his awesome staff are the people you want taking care of your transportation needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 17, 2014

    I fairly recently purchased a Cadillac Eldorado from Oakdale Auto Sales and was very pleased with the overall process. Sales staff is personable, and a... pleasure to deal with. I was able to get in and out fairly quickly despite showing up on spot. If paperwork is your fear they won't keep you waiting around for too long. So far the car has ran great and the staff was very upfront about all the work done and the history of the vehicle. If you're looking to purchase a used car in the future, I'd definitely give them a visit even if they aren't your number one choice. Great lot!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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