Simmons Rockwell Bath

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 31, 2019

    As the expiration of the lease on my 2017 Malibu approached I researched available vehicles that met my current and future needs. I had picked out several... vehicles as possible replacements for the Malibu and arranged a meeting with Matt Frawley to discuss options. Matt arranged for test drive of the chosen vehicles and suggested a couple of other options including the 2019 Jeep Grand Cherokee that I eventually chose. In the end this was the best value for the cost.

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    Shopped for a new car
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  • 5.0 out of 5
    October 2, 2019

    Leased 2019 Ford Escape Use the maintenance dept occasionally for service to my vehicles Sales and service people are outstanding and most helpful. I have... leased with Simmons Rockwell 3 x's prior to this and each time service has always been outstanding

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    Shopped for a new car
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  • 5.0 out of 5
    August 20, 2019

    Thank you ,Zach Enders, for a great car buying experience. Though I didn’t know at the time I would be buying this car, you allowed me to take it for... a test drive and see if my mom could get into this vehicle after suffer from a stroke. My mind was pretty much made up from that point on that this was the vehicle I needed to transport her to appointments. I truly appreciated you allowing me to do this! Thanks again and sorry my ins co. Was such a hassle

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    Shopped for a new car
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  • 5.0 out of 5
    June 2, 2019

    I bought my car there and will go nowhere else. I got my service there with a smile and complete explanation. Just a first class place.

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    Came in for service or repair
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  • 5.0 out of 5
    May 8, 2019

    I went to Simmons Rockwell looking for a Ford truck. I wasn't sure if I wanted new or used. I spoke with Eric Smith the salesman and we went out to start... looking. We were walking down the lot and I spotted a 2019 Ford F150 Sport that I really liked the looks of. Eric was very informative about the truck, answered every question I had and then asked me if I would like to test drive it. After driving it I knew it was the one I wanted. Eric was very friendly, and so helpful. Both he and the Manager were so helpful and made the whole deal very easy. I had not intended to buy a truck that day, but ended up making a great deal and I'm very pleased with my truck and the service I received. I would definitely recommend Simmons Rockwell Ford to anyone looking to buy a new or used vehicle.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 17, 2019

    Our first experience with Simmons-Rockwell and we will always buy our cars from you. We bought a 2018 Toyota RAV4.It is perfect for us. We worked with... Emmett. He was wonderful to work with from the first time I spoke with him on the phone through the time we drove off with our car. He was knowledgeable, attentive, informative and personable. A great communicator. Emmett made for a pleasant buying experience. Simmons-Rockwell is fortunate to have such a valuable employee.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 23, 2019

    The dealership was wonderful. The transmission is not. This is a known problem that GM will not address. Transmission is still acting strangely. The... service bulletin that was done did not fix it. GM, please fix your transmissions.

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    Came in for service or repair
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  • 5.0 out of 5
    October 22, 2018

    I purchased a used 2017 Ford Focus on Saturday 10-20-18 from Simmons-Rockwell in Bath NY. This is the 2nd car I have purchased for Simmons-Rockwell. My... wife and I drove down from Watertown NY because the excellent service and price make the trip well worth it. Brian Butler and Josh Nicholson made the whole thing fast and easy. They knew we were in a hurry to get headed back so they really went out of their way to speed thing along but still to do everything that needed to be done well and with courtesy. I will be a few years before I will need another car but you can bet that I will be back and would recommend them to anyone. Scott Backus

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    Shopped for a used car
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  • 5.0 out of 5
    October 14, 2018

    Great service, friendly service members. The waiting room was excellent, free WiFi.tv to watch. They got my truck right in on time. I always take my vehicle... to them for service.

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    Came in for service or repair
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  • 1.0 out of 5
    September 27, 2018

    horrible service they get paid you go back the way you came . car is allegedly fixed you ho home no service do not go there

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    Came in for service or repair
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