Shift Los Angeles

4.0 out of 5 4.0
Rectangle 48
Sales 7:00 AM - 8:30 PM

Shift Los Angeles Hours

Sales

Monday

7:00 AM - 8:30 PM

Tuesday

7:00 AM - 8:30 PM

Wednesday

7:00 AM - 8:30 PM

Thursday

7:00 AM - 8:30 PM

Friday

7:00 AM - 8:30 PM

Saturday

7:00 AM - 8:30 PM

Sunday

7:00 AM - 8:30 PM

About Our Dealership

Dealer on Cars.com since January 2019

Shop online and get a free, no-contact test drive delivered to your door. We'll bring the car to you, wipe it down, and hand you the keys to take it for a spin. Ready to buy? You can also purchase directly online.

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At Shift, our mission is to make buying your used car feel like a VIP experience. Here's how we do it:
-Fair pricing: no haggling required!
-Test drives brought to you
-Easy access to competitive financing
-Peace of mind: all cars are inspected and come with a 7-day/200-mile return guarantee

"No-contact test drives and deliveries brought to your home. Inspected & disinfected."

Reviews

4.0 out of 5 4.0
57 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    February 22, 2021

    A company that makes selling cars a breeze! Set an appointment for 2 different cars but they were both on different days since they didn't have available... time slots to put it together on their website. Later, a rep from Shift called me and I asked if we could combine the inspection for the 2 cars and he went ahead and combined them. The next day, Geo, my concierge, called and said he was going to check both cars. He comes and walks me through everything, breaks down the whole process. He was super courteous, notifying me when he was done with one and was about to inspect the other one. He also texted me when he was test driving them as well. He knew customer service and made the experience awesome.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2021

    Shopping with Shift was so easy and felt so safe. I really loved that I didn't have to go into a dealership. Customer service was great and I never felt... like I was getting hit with hidden fees.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2021

    Bought my car the same day I signed up for Shift. They made the process easy and I loved that they brought the car to my door!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2021

    After a few years of shopping Shift and having cars brought to me for test drives, I finally made my first purchase in 2018 in San Diego. I wanted to... see a couple of cars but their on site facility was not quite ready so they brought both to an agreed upon location which was great. I ended up buying one of them the same day. I did my homework and knew what the market pricing was so I felt it was a reasonable price, factoring in the buyer fee. The transaction process was all done on a tablet and very quick and convenient. I received the 'paper work' electronically and received the pink slip and registration from the DMV with no hassle. My second purchase was a year later in the Bay Area. This time I was looking specifically for a row-your-own manual. Shift had Mazda 3 with a big high mileage but the price took that into account. This time I went to their facility in South San Francisco. I made an appointment and had to wait a bit as they were busy (around 20 minutes). All the cars were in various storage location I couldn't browse inventory like a typical dealership. However once the car arrived, I was able to test drive it. Overall it was just as advertised. Again I did my homework so knew what the market was for these and what to look for condition wise. Shift's inspection reports are helpful but no substitute for the buyer to know what's what. This time the buying process took longer than my first experience. Again all information was entered electronically, no long paper application, but there seemed to be a lot of people buying that day so they were a bit slow. A BIG plus is NO FINANCE Manager to deal with! Sure, they offer extended warranties, but it's like ordering a burger....you want fries with that? No? Okay, no problem. My take away is if you want to see a few cars at a time, go to their facility if they're in the same location. Otherwise have it delivered and do the transaction remotely since you'll have the advisor's full attention. So, would I buy from Shift again? Absolutely, if there's something I like and I feel the price is reasonable. The fixed pricing model is fine again if you know the market. Otherwise I have no problem negotiating with dealerships IF I find something they have that I like. Otherwise the Shift model is ideal.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 12, 2021

    This has been the purchase from xxxx. As a busy professional, I decided to give Shift a try as their business model seemed to be perfect for my situation.... I didn't want to deal with sleezy dealerships and I have very little free time. The "Shift Certified" car I chose was brought to my place and after a brief test drive I decided to purchase it and paid for it in full. The whole process took about 1.5 Hours and went smoothly. The next time I drove the car it started making loud noises when steering. Shift advised that I could take it to a dealership for a diagnosis and be reimbursed $150 of the $160 it cost me. It was diagnosed with needing new shocks and struts with an estimate of $1500. It took about 4-5 days for Shift to advise how they were going to proceed after I had to chase them for a response. They decided to pick up the car and perform the repairs themselves and said I would get an update within 24-48 hours. 3 Days later I followed up and got no response. It's now day 4 and I had to call in to get a proper update. The car has apparently been repaired and they are now going to deliver it today. Because this issue was clearly missed in their supposed 150 point inspection, I'm going to now have to get the car checked out by the dealership again to make sure repairs were drowned appropriately. This whole mess continues to cost me dearly in ways that that are not relevant to this review and they seem to have no regard to remedy the problem in a professional or efficient manner. So buyer beware. The lack of communication is shockingly bad after they have your money. And make sure you get your car inspected by a mechanic during your 7-Day trial.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 10, 2021

    I couldn't be happier with the all process of buying my car. Website is accurate, customer service on point , no pressure to buy, and great financing options.... I will definitely use shift again in the future, and recommend to anyone

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2021

    Sold my 2016 Toyota Prius C with Shift. It was really easy process. Got pretty good price in stead of selling my self or trade in with dealership. Everything... is done by online and they will come to your house to inspect car and did all paper work. Took less than one to one and half hours. Everything is up front with no surprising. Very profession. Got money in 3 days to my bank account.Recommended to sell car thru Shift.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2021

    Ease of shopping for a car, no sales pressure, convenience of being at home. Yhe car was brought to me! I loved it. Coming back for my second vehicle soon.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2021

    I contacted Shift after bringing my car to Carmax. Shift quoted me a price for my car that was $4000 more than what Carmax offered! They also arrived at... my house at the time promised. The person who came out to check my car was very personable, and all the paper work was done on her tablet. I received a direct deposit into my bank account a few days later. It was a great experience.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2021

    Quick easy, and friendly service. These guys know how to do it right. My wife and I looked all over for a used prius in great condition and we wanted... a trustworthy dealer. Shift is it! You won't be disappointed.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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