Allen Samuels Direct

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
106 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 24, 2019

    Need a smooth, hassle free transaction? Ask for Sam Banks! He's amaaaazing! I reached out about an "unheard of low mileage" 2015 Camaro SS. Sam got back... to me immediately. I was kind of hedging because it was an hours drive but Sam went above and beyond with a personalized video about the Camaro. I was on my way to see the Camaro that afternoon. It was everything Sam said and more! They have super clean inventory - no hoopties here. Sam was super nice, friendly and accommodating. No pressure whatsoever! No need to haggle, the price was very fair and they gave me more than anyone else for my trade-in. Plus my credit is a little low but they still managed to get me an excellent rate. I'm very, very pleased!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 28, 2019

    I inquired about a 06 Lincoln MK LT and receive many xxxxxxand an email from the manager that said the leather seats were perfect. I flew to Dallas to... check it out. The drivers seat was ripped on the seam and pass seat has a golf ball sized hole. I am a Triton tech. This engine had a miss and a hesitation at start from a stop. They would not budge on price. Finally agreed to take it to an expert that certifies Ford/Lincoln warranty work. He found sludge in the top of engine, it failed a 3 minute run-up test and he found body work, signs of abuse and poor maintenance. Told me to run away from it. The dealership left me standing in their parking lot, no ride back to airport. Two days later the truck is $2200 cheaper and "certified pre-owned" . They are not a Ford/Lincoln dealership and the truck is 14 years old. It doesn't qualify for a dealership CPO designation. There is no extra warranty or extended coverage. This dealership is shady at best and is not representing this vehicle properly. It will be a headache for someone that doesn't know any better. The Carfax had little data and some discrepancies. They could not produce an OASIS repair history because they're not a Ford/Lincoln dealer. I found a truck at a Ford dealership with a perfect service history on Carfax and the OASIS report. Be very cautious at this dealership Allen Samuels Direct and bring a mechanic with you if you can . Pay close attention to Carfax maintenance history. The dealer did say the mechanics are a 3rd party contractor at the moment and they are looking to change to in-house service.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • October 21, 2018

    Process was very simple. I didn't have to haggle pricing and ended up buying 2 vehicles the same day. They had the paperwork ready, I signed and was out... of there within an hour after deciding what I was buying. Awesome place!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael, Thank you very much for the amazing review! Welcome to the Allen Samuels Direct Family

  • 1.0 out of 5
    July 10, 2019

    Went to try and get a car and got the run around why I couldn’t after being told of a special of that’s allegedly going on so my credit was ran for no... xxxxing reason

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 11, 2019

    I've been looking for a Tundra 1794 Edition. When I found a 2014 with 50K miles for a few thousand dollars less than comparable ones at Autotrade and... Cars.com, I was skeptical. Sam Book at the Euless facility returned my call and was eager to help. I asked lots of questions and for more pictures. If he didn't have the answers, he went and got them. Pics came flowing in really showing me details I wanted to see before driving 152 miles one way to test drive. Sam even drove the vehicle and gave a glowing but accurate assessment. So, I asked Sam to hold the vehicle. He set an appointment for 2.5-3 hours later but couldn't "hold" the vehicle. He confirmed with all the other salespeople that a sale wasn't imminent, and he "held" the keys in his office. Sam, his boss and finance were helpful and responsive when a couple of small items needed correcting on the vehicle and with paperwork. Just got home with the new Tundra and love it. I highly recommend Allen Samual Direct in Euless.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 28, 2018

    Awesome job is all I can say! Jason Johnson got me in and out in 45 minutes. Best experience I ever had at a dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 26, 2018

    Jason Johnson is a wonderful car salesman he got me the car I wanted in 30 minutes. And his energy is great if you need a car go get you one today with... Jason Johnson at Allen Samuels Direct.I bet you anything you will leave with it.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 20, 2018

    Jay was an absolute pleasure to work with, from answering all questions to ease of conversation. Buying process was straightforward and quick. Would definitely... recommend to friends and family!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 13, 2018

    Great place to buy a car. I would recommend everyone to come and buy there first or second car here . Guaranteed to get the best deal . With no problem... . Especially come see JASON JOHNSON! That???s your guy

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 5, 2018

    They are very helpful and everyone is friendly.Josh was very helpful and i will recommend anyone looking for a car to check them.Good service.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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