About Our Dealership

Dealer on Cars.com since August 2017

For years Quality Auto, located in Sterling, VA, has been your premier automotive dealership, offering the best selectio

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n of used cars, trucks, and SUVs available. Our knowledgeable sales staff is here to assure you find the right vehicle for you and your family. Our mission is to provide the best customer service while facilitating a fun, hassle-free car buying experience.

Reviews

4.3 out of 5 4.3
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 25, 2018

    I was very disappointed in the service I received from Quality Auto Sales, I wanted to believe there are still honest people in this world. If you are... a potential customer interested in purchasing a vehicle from Quality Auto please have it checked out thoroughly by an independent ASE certified auto mechanic to verify the condition of the car before buying. We purchased a car for my son and the clutch had to be replaced in less than a week and the engine need be replaced in less than 45 days. I contacted the owners to let them know about the salutation and they led me to believe they would help us out. I was later told by them that they found a used engine for $2,000+ dollars that had high mileage. I could not afford a new one after paying them $8,000+ for the car. I shopped around and was able to find an engine at Brandywine Auto for way less with lower miles than the one Quality Auto offered me. As for the installation, I told the owner I could get it done for $1200, he said the best they could do for us would be to pay half but it would have to be installed by his mechanic and my portion to pay would be $600. After carefully weighing out the situation I decided go with a certified transmission specialist. I called Capital Transmission, Inc. (who had installed the new clutch and did a great job). Capital gave us a big military discount because of the situation. I then called the owner back to let him know that I finally found someone to fix the car for less and thought he would still help us out and he told me no he would not help with replacing the engine. He said we only sell quality cars and I said if that was true then why won't you help me fix the lemon that I purchased from your company. If you are honest and a man of your word why not help to get this car running. We had the car less than two months before it quit working. Not only did I buy a car that only lasted 45 days for $8,000, I had to spend an additional $1,500 for a clutch and now purchase an engine, WOW! All we asked for Quality Auto was to do the right thing and help us out with getting the car to at least run!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2018

    Found the car online. Agreed to a deal and drive 7 hrs to finalize the purchase. Always risky when buying like this but when I arrived and saw the car,... I was extremely impressed. The car was like new inside and out. Runs like a dream. Thanks Joe for working with me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2017

    I bought 2007 BMW 335i son, love my car and did not have any issues. Financing was smooth, i would say honest people

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 28, 2017

    Great service and excellent after-sales support! A very professional and honest team, would like to mention David who have tremendously helped me in getting... my dream. 5 Star and total thumbs-up!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 12, 2017

    Overall I liked my purcahse experience with Quality Auto! Eray put some extra miles to get me and my family satisfied. I thank Quality Auto for their exeptional... customer service and quality of vehicle we bought.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2017

    Five stars ! Great service. I was very pleased with my experience here. Eray was especially friendly and our transaction was settled quickly and professionally.... I would recommend this place to others. Thanks Quality Auto !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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