The first impression was weak, as they couldn't locate the car we had arranged to see. But, then Jordan was able to bring it around to the front for us.... Samantha, our sales rep, allowed plenty of time for us to check out any and all parts of the car. We didn't feel rushed or pressured at all. Once we made the decision to go through with the purchase, she made the experience fun and easy. Sam was very friendly and is by far my favorite car salesman out there! Harrison, as a whole, had courteous staff. Thank you for the experience and we will be back! I recommend this dealership!
I first called over the phone to ask about one of the used cars on location. The representative on the phone was very helpful, polite, and informative.... They answered all of my questions and made sure that they were taking care of my needs. They soon emailed me with a follow-up message to see where I stood on buying. Very nice overall shopping experience.
Exactly as advertised. Easy to do business with. Nice to find some honest folks in the car business.
I went to 7 different dealers on a Sunday looking for a Mini Cooper S. The perfect red one caught my eye while I was driving past Harrison. The price was... amazing. It was at the very low end of what they could have charged. I have had very bad experiences buying cars in the past and am usually apprehensive/standoffish whenever I interact with a salesperson. Jenn put this to rest seconds into our first phone call. She is very personable and honest. I feel like she truly cares about my needs and my experience. She even followed up a week later to be sure I am happy with my purchase. Dave and Cory were wonderful to work with on the finance side. The whole experience truly made it the easiest and most pleasant car buying experience I have had. I highly recommend the whole team I worked with. I will be back next time I purchase a car.
Searched the Internet for months hunting down the right car. Luckily I discovered Harrison imports; they had the right car at the right price. Friendly,... efficient staff. Worth the drive from Salt Lake City.
I know it's hard and takes time to do a review. But I am willing to take the time to let others know that I love how they did business. NO pressure, what... so ever. I saw the car and wasn't planning on buying one until May. But this car was a decent price. So I took it out twice. Once in the am and the other after my daughter got out of school. The next day I was able to take my wife and she drove it around. Before I made my final decision I asked if I could take the truck to my mechanic and drive it for 1/2 day. It passed all flags and came in and signed the paperwork. I love that most of the conversations were via the phone, they had the truck in front ready for me each time to take. and again no Hassle. WHile I was in the store waiting for the car to be final detailed I was able to sell my old car with 215,000 miles on it at a much higher price to a customer there. THat helped out a lot too. I was impressed that I was able to leave with a full tank of gas and the service that I got was the best! Thanks Cory.
This was the second time I have bought a car from Harrison Imports in Bountiful, UT and second time having Dave as my salesman. Wouldn't want to go anywhere... else after he made it so easy to buy from. He made buying my 2014 Audi Q5 a breeze. Normally buying a car is a headache and usually feels like I got taken advantage of, well not here at Harrison. Dave was great to work with and so was the finance manager. I would and will recommend this place to my friends and family. Check Harrison Imports out before buying anywhere else.
Last month I became interested in a car that was advertised by Harrison Imports. When I made an inquiry, Dave Ash called right away and we started talking.... The car, it turned out, was not yet at the dealership but had been delayed in transport. Through my discussions with Dave we came to an agreement about the price, the option packages, and the expected condition of the car. They took a deposit to hold the car with the agreement that if the car was not as we discussed and advertised that the refund was not applicable. We also agreed on what the dealership would do to prep the car if things were substandard (like tires). It was an easy conversation and it was no hassle. During the time I was waiting, the transport firm continued to have difficulties but Dave kept me up to date on what was going on as things progressed. When the car finally arrived and was cleaned up Dave discovered that there had been damage to the car and contacted me directly concerning the problems. I was planning on driving in from out of state to pick up the car, so appreciated his willingness to point out the problems in advance. He sent me several photos of the scratches in question so that we could discuss what I wanted to do. In the end I ended up not completing the sale, and that was unfortunate because I really felt comfortable with the dealership and their business practices. As soon as I pulled the deal and as agreed they refunded my deposit with no delays or hassles. This group treated me very professionally and honestly, and I appreciate the time and effort that they put into building my trust through the process. I wished that they had another car in their inventory we could have gone forward with. I definitely recommend this group to others.
There are no words to describe how amazing this dealership is. Our salesman Dave Ash IS THE BEST IN THE BIZ. He satisfied all our needs, no hidden agendas,... wanted us to be happy!! I was quite the pain, my hubby owned a dealership years ago and normally hates buying from dealerships because he feels like they are pushy, but he was pleasantly surprised by Dave and his honesty. No gimmicks, no hassles, worked with us for 2 weeks until we were ready to buy. Answered every text, phone call, questions we had with grace and kindness. Since then, we've had a few things come up, and he's still right there ready to help, months after purchasing the car. Just amazing. HIGHLY RECOMMEND THIS DEALERSHIP!!! You won't regret it. Prices are unbeatable, truly wonderful experience!!!! Will buy all our future purchases from them, and refer to friends and family!!!
I was very impressed with how quickly the whole car-buying process took. James had me out the door in less than one-hour from start to finish. Would highly... recommend looking at Harrison Imports and James George for your next car purchase.