Ryan Auto Group

4.0
(39 reviews)

Reviews

4.0
(39 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Review

Good service thanks Mike for all of your help getting me into the truck I wanted

5.0

2012 gmc yukon

To Mrs. Annie Gilbert Service Manager, Thank you for the great service i received from you and your mechanic on my vehicle.

5.0

EXCELLENT SERVICE THEY GO OUT OF THE WAY TO MAKE SURE YOU...

EXCELLENT SERVICE THEY GO OUT OF THE WAY TO MAKE SURE YOU ARE PLEASED ALETHA WALL IS THE BEST !!!!

1.0

Bringing my car up there where something is wrong with...

Bringing my car up there where something is wrong with it. They needed to keep it without giving me a replacement car to get around in. They drove me all the way home in my car waisting my gas so the guy could bring it back to the shop. No customer service what so ever. Knowing I would have to find a ride back to get my car when done. Yall need to work on customer service if yall want some business. Very very unsatisfied with the service I got today.

5.0

They are the best always treat me will. Jeff bond is the...

They are the best always treat me will. Jeff bond is the best. Got 2 vibicles from him and I will a third soon.

5.0

Great company for service and maintenance and they have...

Great company for service and maintenance and they have competitive prices. Nice vehicles on the floor as well.

5.0

The service was quick and efficient. Employees were...

The service was quick and efficient. Employees were professional and and courteous. The oil change cost was low.

3.0

I give this dealership 3 stars for service department...

I give this dealership 3 stars for service department because every time I take my vehicle in for service the cost is different. It can cost 68$ for oil change one time and 98$ for oil change the next time. And I never opt for any of the extras, so it’s always the same work being performed. It’s this way with both of my vehicles I have taken there.

3.0

Service was bad. The shop was not busy but I was told it...

Service was bad. The shop was not busy but I was told it would be an hour wait on an oil change. I waited and asked about reading my check engine light. I was told it would be a two hour wait. I have since had my xx engine light "read". It took 5 minutes to have it read and printed out. I had it done at a parts store. My observation at Ryan was a lot of guys walking around munching on sandwiches and sipping on coffee while I waited for an oil change.

Dealer response

We are disappointed to hear you are disappointed in your experience. We would like to learn more. At your earliest convenience, please call Casey Key, Fixed Ops Manager, at (318) 390-1765.

5.0

Excellent customer service and the ability to satisfy the...

Excellent customer service and the ability to satisfy the customer

Read all 39 reviews