Billy Craft Honda

Reviews

4.9
(588 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Fabulous Honda Dealership

Kevin, Ricky, Doug, and the Billy Craft Honda staff are excellent! They are honest, professional, thoughtful and very customer-oriented. They helped us find the perfect vehicle, an HR-V, to replace our 330,000 mile CR-V which we previously purchased from them in 2004. The team is superb and works together seamlessly. In this difficult economy, Billy Craft Honda is shining. The parts and service shop are excellent. I highly recommend Billy Craft Honda.

5.0

My Wife and I are the proud new owners of a Honda

My Wife and I are the proud new owners of a Honda Passport. Jessica Hicks was a treat to deal with. She answered all my questions back and forth through E-Mails. Before we knew it we had a new vehicle. Mr. Pendleton in Finance helped us breeze through the process. Billy Craft Honda has amassed a great team and should be very proud of it. The entire process was PAINLESS!!!! I can say this also other dealers are adding a 2K Market Adjustment. Billy craft is staying true to the sticker no extra charge added Thanks again Jessica

5.0

Ricky made our experience so easy and pleasant.

Ricky made our experience so easy and pleasant. We bought a used van for our family!! The process was smooth and we love our new van!!!

5.0

Great experience!!

Ricky made the experience of buying a van for our family seemless. He was knowledgeable and helped us get what we wanted. The process was so quick and easy thanks to Ricky and Paul. And I received more for my trade in than I thought I would!! My family has been buying cars from Ricky for decades and I highly recommend him and this dealership!!!

5.0

This was the best experience We have ever had in buying a

This was the best experience We have ever had in buying a car. Our salesman was very courteous and a big help in the selection of the car we bought. The fellow who had us sign all the paper work was very knowledgeable and gave us some good advice. We wish to thank both persons for a delightful experience.

5.0

Amazing car buying experience

Hands down the easiest car purchase ever! Katy took care of everything and got me squared away before I even got there (2 hour drive). Justin was able to give me exactly what I was looking for in trade value and Paul made the paperwork super quick and easy. Pretty sure we were in and out in less than an hour. Car buying can be a painful experience without the right group but from the very beginning we got everything we wanted for exactly what we asked. Lastly, one of the only dealerships around that I’ve seen that haven’t jacked up their sales prices on new extremely limited inventory. Billy Craft Honda, your entire team rocks! Would hands down buy from again and will definitely tell everyone to look here first if they’re looking!

5.0

Hands down the easiest car purchase ever!

Hands down the easiest car purchase ever! Katy took care of everything and got me squared away before I even got there (2 hour drive). Justin was able to give me exactly what I was looking for in trade value and Paul made the paperwork super quick and easy. Pretty sure we were in and out in less than an hour. Car buying can be a painful experience without the right group but from the very beginning we got everything we wanted for exactly what we asked. Lastly, one of the only dealerships around that I’ve seen that haven’t jacked up their sales prices on new extremely limited inventory. Billy Craft Honda, your entire team rocks! Would hands down buy from again and will definitely tell everyone to look here first if they’re looking!

5.0

Just purchased 2022 Accord Hybrid working with Jessica.

Just purchased 2022 Accord Hybrid working with Jessica. She’s so friendly, knowledgeable and professional. I’m beyond happy!

5.0

Jessica and the Billy craft dealer was a pleasure to work

Jessica and the Billy craft dealer was a pleasure to work with . Highly recommended them!! Jessica was very insightful and easy to work with.

5.0

We were looking for a 2022 Honda Ridgeline and it was

We were looking for a 2022 Honda Ridgeline and it was very difficult do to with the short in inventory. After looking from Harrisonburg to Roanoke, from Staunton to Richmond and finally we called Billy Craft Honda and spoke with Jessica Hicks. Thank to Jessica for making this experience excellent and you went above and beyond. We have never had a car buying experience like this before. Billy Craft-- You employ excellent people with great personalities. I will continue to drive the hour and a half to get this customer service every day!!

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