All Star Honda

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Reviews

4.5
(275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Oil change

I Had a scheduled oil change and tire rotation. Everything was on time and Quinn was helpful and professional. Waiting room was clean and spacious.

Dealer response

Thanks for the five stars, Jane! We're glad to hear that Quinn and the rest of the crew here at All-Star Honda could assist you. We hope to see you back!

5.0

Oil change on my 2018 HRV ........................

I was treated very kindly by Hadeel , While i waited i had some hot chocolate and a granola bar and sat in a very comfortable chair.

Dealer response

Thanks for the five stars, Thomas! We're honored to hear that Hadeel could assist you during your visit with us here at All-Star Honda. We hope to see you back!

2.0

I Never come back this place

the time you wait for your car is a lot, they only have one mechanic per car and they give you a waiting time that is not true

Dealer response

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in discussing this further, would you please reach out at your convenience? Thank you.

5.0

All Star Honda

I was having a problem with my car. I went to All Star Honda without an appointment and was helped with my problem by Quinn. My issue was resolved. Quinn explained everything to me and was very kind

Dealer response

Thanks for the five stars, Linda! We're honored to hear that Quinn and the rest of the crew here at All-Star Honda could assist you. We hope to see you back!

1.0

Dealership sales tactics of the 70's

Terrible dealership. Bought a 2021 Lexus ES350 for $40,000.00 dealership balked at my request for a second key and didn't provide one. My trade in was listed for $5000.00 more than I was offered, the cost of the 2nd key is less than 1% the cost of the Lexus you would think they would be able to absorb that cost or adjust the price to keep a customer happy, they didn't. Also, I requested a front license plate bracket which was missing, ( In Wisconsin by law you must display a front plate) I was promised one and it was not delivered. Go to Schlossmans Honda, or Wilde Honda, Iv'e dealt with both in the past and was treated much more fairly than All-Star Honda. I'm sure the owner will respond to this review with the normal canned response but will do nothing to resolve my legitimate complaint.

Dealer response

Hi Richard, thank you for sharing your feedback. We're sorry to read of your disappointment and would like the opportunity to discuss this situation further. Please contact our team at your earliest convenience.

2.0

Needed a car

The product so far is what was ordered a 2017 Accord sport w/52000mil. However, we feel we have been exploited given the times. We were given the lowest offer yet for an aging Chevy Cruze by $200 ( against caravan and carmax), over charged on the sticker price by about 3000 (against same vehical searched competitors priced), and to save that penney more, drove off the lot with less then half a tank of gas. Being a long time customer of this dealership, (had plenty of work done by them on a 2013 fit when they were boyland and in 2019 baught a tacoma from them), I feel they would have wanted to keep us coming back rather then take advantage of our situation. Will be doing our best not to recommend or do further busness here

Dealer response

Thank you for the review, Jon. We're sorry to hear that your recent experience wasn't up to our usual standards and will make sure this feedback gets addressed with the team. We hope you'll consider giving us a chance to earn back your business in the future. Thanks again and please don't hesitate to reach out directly if you'd like to speak with us in greater detail.

5.0

Car repairs

Hadeel was fantastic they got me in without an appointment. Jim the master mechanic did the work on my car. I would recommend All Star to my friends and relatives for service. Thanks

Dealer response

Thanks for the five stars, Jerry! We're honored to hear that Jim and the rest of the crew here at All-Star Honda could assist you. We hope to see you back!

5.0

All Star Honda

Kyle was fantastic to work with. He answered all my questions with his knowledgeable experience. I would definitely recommend All Star Honda on 27th Street.

Dealer response

Thanks for the five stars, Leslie! We're honored to hear that Kyle could assist you. We hope to see you back! -All-Star Honda

5.0

Tradessa was awesome to work with.

Tradessa was very nice and assisted us with coupon retrieval. She was very thorough in explaining tire thread checks and testing. I had a great experience at this dealership. Thanks!!

Dealer response

Thank you, María! We're so happy that Tradessa earned your 5-stars! We look forward to seeing you next time at All-Star Honda!

4.0

Experience at all star Honda for car maintenances.

Tredessa was very kind and helpful. Eddie assisted me with a ride back to work and was a delight to talk with. Was pleased with car results and price.

Dealer response

Thanks for the five stars, Eve! We're glad to hear that Eddie could assist you during your visit with us. We hope to see you back! -All-Star Honda

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