Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
by bjam from OHIO STATE
June 29, 2018
LOVE THIS suv but just like everything there are a few things I have issues with.
1) in the winter the bottom of the doors between the door & body of the suv ice , snow & red grit gets in there , will make a mess on your pant leg.
2) the head lights are very bright & during very heavy snow it can be hard to see the rd. It's like driving in fog with your brights on!
Great experience with kimani I would love to come back and buy from him again very smart and knowledgeable about his vehicles great personality . Will tell my family and friends
by None from Miramar
June 6, 2018
Nice car to drive. Comfortable and economical.
I always liked Acura cars. Very spaciously designed. Audio can be improved. Comfortable seats and large cargo space. Like to see the center console as TLX.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A Reliable Car With Minor Issues
by Sierra1 from Homosassa, Florida
August 17, 2018
I pretty much like the Honda stuff and this vehicle is no exception. The problems that I have with the RDX are relatively minor. The fit between the front bumper and front fenders are terrible as well as the fit between the hood and the top of the fenders, uneven gaps and problems lining up. If you have the front widows rolled partially down, they rattle when closing the doors. Very unhappy with the NAV system. It never responds to voice commands and is very quirky as well as the maps are very antiquated looking. A bit tight inside the cabin as well as very little storage space and the fuel door release control is so far down at the floor that anyone with a bad back will have a problem activating it. But on the positive side, it runs and shifts smoothly with only an occassional hiccup in the transmission when it appears to get confused. For whatever reason Honda just refuses to fully engage and commit to the Luxury car market with Acura. They are nice cars but I don't consider them much different that a less expensive Honda. For the money that they ask for these Acura's, better cars can be had.
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
Great reliable vehicle. Fun and lively V6!
by DB from Livermore, CA
November 10, 2018
After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.
My experience in this dealer has always been great but yesterday I took my car and they surpassed their customer care, seriously I was treated like family. Sari Medina and Lenny who check out my car to estimate what was wrong with my door. Honestly they explained everything so well, I know this is going to sound crazy but there was nothing wrong with my door and I was not charged anything. I have never had this happen where there is so much honesty in a car dealer. I highly recommend this Acura dealer, you can't go wrong. Thank you for your kindness and customer service.
great performance very durable great mpg
by ufdaddy from new york
November 10, 2018
feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.
After a long day of car shopping you never know what you???re going to get from a dealership. Stives made the car shopping experience smooth and painless! He was genuine from the beginning with our best interest in mind. I felt like I could trust him when he said he was offering the best possible deal. Honestly, I didn???t not think I could afford a brand new car! But Stives explained Hyundai???s new lease program and I found that I could actually walk away with a beautiful brand new car with an unbeatable warranty. The whole experience was excellent from Stives to his manager to their accounting person???all wonderful, kind people. I???m so excited to have joined the Hyundai family of Coconut Creek!
Best car I’ve owned - never had a problem with it
by Msala24 from California
October 9, 2018
This car is great for a small family. 3 adults fit comfortably in back. Love it! Runs amazing, takes off quickly. Smooth ride kids love it too
This dealership had the best prices in the state of Florida for a 2018 Tiguan SEL, hands down. I visited, called, and compared prices at many of them before making my way over. Larson, our salesman, was willing to go above and beyond to make a deal with us. He worked hard to get us at a number we were comfortable with and oversaw the entire deal until we drive off of the lot. Would definitely recommend this dealership and Larson!
by Lady Ganache from Tampa, FL
July 24, 2018
I test drove several SUVs before deciding on the Acura RDX. It has comfortable seats that accommodate my 6'2" husband and me who's 5'3". Great backup camera & driver assist features. I was pleasantly surprised by the affordability, plus I get great gas mileage even though it's a 6 cylinder. I have no regrets in choosing this vehicle. It will be my next vehicle choice as well.
Our experience with Rick Case Acura, specifically Suleiman Sheikha was exceptional. The dealership in general was friendly and efficient, and our sales consultant was pleasant and courteous. We would definitely recommend him for the treatment received.
Nice solid car
by lhdive from Crystal Lake, IL
May 23, 2018
I have only had this car for one month but really like it so far. We did have a problem with the brakes but we knew that when we bought it and it was covered by warranty. After 3 different CRV's, this was a nice upgrade. More power, more comfort and is really nice to drive. I put about 1500 miles on per month, so I spend a lot of time in my car.
Not enough words to describe the kind of professionalism Mr. Ron and Mr. Scott had for my wife and I, by helping us get into a 2019 RDX . The entire process was lightning fast, while maintaining the highest level of customer service and customer satisfaction. They made it a mission to go above and beyond by covering all questions and concerns we had during the purchase of our vehicle. At Acura Of Pembroke Pines you will find the best staff of professionals willing to help you every step of the way.
Recently purchased a 2016 Acura ILX from Acura Pembroke Pines. Great experience with sales associate - Mr. Ron Comrie - he is very professional and followed up on extras even weeks after the purchase was complete. If you go to Acura Pembroke Pines, I highly recommend Ron Comrie.
Absolutely splendid experience at this dealership. I was having a hard time deciding upon which car to buy, as it was my first experience with car dealerships in the US. Running into my salesman Ron Comrie proved to be a blessing in disguise. His professional demeanor, understanding nature, and excellent communication skills made me stick to my decision of buying an Acura and I wouldn't have done it any differently, had I another chance Also, the management and the staff were an absolute delight to deal with. It was an extremely smooth ride from selecting the car to getting it in my hands. Remember to ask for Mr.Ron Comrie, he will get you a great deal! Thanks again Mr.Comrie!!!
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