Without a doubt the nicest car buying experience I have had.
Scott and Hamilton went above and beyond what I would expect sales team members to accommodate me, an out of town buyer.
This was all new to me. I had never bought a car from out of state. I had a million questions and my credit union required a lot. Scott and Hamilton were always kind and professional.
When the time came for me to pick up the car Scott picked me up from the airport and made sure I was comfortable the whole time. When we pulled into the dealership there was my "new" pre-owned car. It was detailed so well it looked brand new. I noticed one small issue with the car and they quickly resolved it.
Scott had worked with me the days before to get all the paperwork lined up so I could minimize the time at the dealership and be back on the road to make it home to Texas. I think I was there a total of 90 minutes from when we pulled up to when I drove off.
One of the nicest things about the entire experience was that there was no surprises, no pressure to buy anything extra, and no bad mouthing of competitors. I truly felt like I was talking to a neighbor or an old friend.
Just purchased an Acura RDX. Also purchased an Acura TL a couple of months ago for my son. Excellent service all the way around. Not pushy and very accommodating. Makes car buying a truly pleasant experience. Their service department is also top notch. Work always done correctly and in a timely manner. Friendly, knowledgeable staff. Thanks guys !! ¿¿¿
I recently purchased a Nissan from Tom Jones and was floored by the easiness and knowledge of credit challenged people. He made my transaction a done deal. I went to several other dealers , but their salespeople were like robots. Very cold and scripted. I will continue my future car shopping with mr. JONES. I purchased my car and was in and out less than an hour. Fwb autobrokers is a reminder of how deals used to he made. A+ all the way!
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