I recently took my Acura TLX into Fresno Acura for its first service. It was a very pleasant experience. I called ahead and arranged to drop the car off in the late morning. I walked to a nearby restaurant and the car was ready by the time I finished my lunch. Everything about the experience was good. I plan to continue using Fresno Acura for all of my car maintenance needs.
I have been an Acura owner for over 10yrs and have always been extremely happy with the dealership from the sales man Harris , the the person that answers your call , the service guys that attend to you when you walk in . Very professional in all categories . I have made appointment in the past but this last time I took my chances and walked in and to my surprise not only did they work me into their schedule , I got transportation back to my office and my car was done before lunch and got transportation back to get my car.
I purchased 2005 Ford f-250 power stroke crew cab back in Sept, I brought it home my wife noticed a fuel smell in the truck while driving it. I took it back and without hesitation they replaced the injectors and other items at no cost to me , my truck runs like a champ. Shaw Auto Sales is a top notch dealer.
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