The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
My request-need was a little bit unusual and everyone handled it seamlessly. The technician was very good and handled my car with a high level of care. I didn't catch his name. The technician and service advisor deserve a raise or bonus!
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
I would like to thank Patrick, Geoff, and the entire McGrath team for helping my wife and I with the purchase of our 2018 TLX CPO. Our salesman Patrick was patient, knowledgeable and helped us through every step of the process. I would recommend him and the entire team to anyone and everyone. Thanks again!
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
"The team was very professional and friendly and did all they" The dealership was very friendly and professional and mace you the had the right we'll go for the right price. I really like Green Acres Nissan dealership
Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very friendly and professional staff. Thank You for the help!!
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
The staff at Acura Thousand Oaks was outstanding! Aaron, Steve, Frank, Paul and Bret made walking into a dealership fun! They had the car clean and ready for viewing before we signed any paperwork! That's customer service right there! UNFORTUNATELY, Acura Financial was unable to approve us! Even with a 695 credit score and $3,000 down for a 2018 standard TLX lease! The staff went above and beyond. They greeted us at the door, explained everything in detail and made us feel like humans and not just another potential sale. I only wish we would have been able to do business with them! Nevertheless, they earned the 5 star rating I gave them! Keep up the great work guys! I truly hope we can put the car of our dreams in our driveway in the upcoming future!
Great experience throughout. If you’re in the market for a new vehicle. Would highly recommend working with Tommy Page at Ron Tonkin Acura. Very helpful
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