From the time I stepped in -- test drive--to driving my new car of the lot. I not only experience the highest level of customer service -- actual genuine feeling of "care".... they knew my price range, where I needed to be with my monthly payments and car needs. They matched me up perfectly. This "experience" .... I observed as others came in while my loan was being processed... was consistent with everyone that came in. It's the companies organizational culture! They walk the talk! They went the extra mile for each client. For this they are truly a " Gold Star Customer Service" business. I will never go anywhere else but here....
2017 Acura MDX 3.5L w/Technology Package Review
Why such a poor ride
May 13, 2019
3
I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time
If youre fishing for whatever kind of car, this is the best auto dealer to go to...UNITED AUTO!! They will try everything with their best of knowledge to help you drive your new car home. Even if you know that you have poor credit, they are so helpful trying to get what you wanted still. We bought a car from them and we were soooooo satisfied with their service especially knowing we have bad credits, but they tried everything and finally we got it. Ask for the guy name Arsalan.....I tell you he is so helpful and amazing!!!! Go to UNITED AUTO first if youre fishing for a new car especially if you have bad credit.
2013 Acura MDX 3.7L Review
Awesome SUV
by DOH! from Providence, RI
April 23, 2019
5
I’ve had this MDX for 3 years. It has never let me down. If you keep up with maintenance, it will always be there for you. I am religious about changing the fluids on my 2013 MDX. She runs like a new car. I plan on keeping her for at least 5 more years and hopefully longer. She’s 6 years old now and really showing no signs of aging. I absolutely love my Acura MDX.
After the sale, United gave me a free car wash and detail. The service was great and they explained to me every finance process. They made everthing very simple.
2017 Acura MDX 3.5L Review
Beautiful car inside and out
by Tiger from Memphis Tn
April 15, 2019
4
Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.
Had an issue with my wheels throwing weights. I had Jim check into it. He spent way more time than any tire place, dealership or any other place that would take your money would have spent. He found that my particular rims do not like any weights except for the ones that stick inside the rim. He also found that they do not like big weights because they hit the caliper. All in all, with what he had to work with, he did the best that he could.
I do not like to let anyone else touch my vehicles, but I ran out of time. Jim communicated with me every detail, which was nice to hear it from the tech and not the manager that never laid hands on what was worked on.
With the 5+ hours spent with trial and error to get my wheels & tires balanced, they still only charged me for balancing the wheels.
2019 Acura MDX 3.5L w/Technology Package Review
its the right size suv mdx for are needs
by Bill D Bat from rocky hill ct.
May 2, 2019
5
our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.
My experience at Brickell United Auto Sales was better than I expected. The staff is extremely friendly and professional--and very knowledgable about their products!
Not only were they great during the purchase phase, their great care and attention is an ongoing benefit of their partnership with their clients. My sales professional is Arslan (I highly recommend him), who has been responsive (wether through texts, emails, etc.) to all my questions and concerns. What more do you want? Great car, great people, and top notch service.
2007 Acura RDX Technology Review
reliable car
by keilyte from MD
February 8, 2019
5
There's plenty of leg room. It's a reliable vehicle. It has nice leather seats and has awesome pick up. There is a sun roof and spacious trunk.
Thank you United Auto Sales for all your help. By far the most calm, helpful, no pressure environment as far as a car dealership there is. They really listen to what you want and will not try and push you in a car, I'm young with no credit and still got great numbers from their bank. Extremely helpful and they don't lie to you about anything. If anything they will teach you a thing or two. I dealt with Larry, extremely helpful no pressure very professional and never threw dirt on any other places to make United look better. He said they deal with new cars too, will be back for sure when I'm done with my beautiful 2011 mustang
2017 Acura RDX Technology Package Review
Classy and Sporty SUV
by JenMcc from Huntington Beach, CA
March 3, 2019
5
I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless.
My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future.
Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.
Every used car dealership in town left a bad taste in my mouth. This one has a clean facility and actually smells nice. And the sales staff looked like they were dressed professionally...not like most car dealers who looked like they just rolled out of bed ugh
2017 Acura RDX Base Review
Practical Luxury
by twojays82 from Irvine, CA
January 30, 2019
5
Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?
This dealer had a good service for people who wanna buy a car. a good old man is so nice. we got a good deal with the manager for the lifted dodge ram. Thanks again.
2017 Acura RDX Base Review
Quiet, fast, and comfortable
by John from Atlanta, Georgia
January 17, 2019
5
I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.
I took my Avalanche in for an oil change, tire rotation and mass air flow sensor cleaning,
The warning light for the mass air flow sensor went off for a week then came back on. I was quoted a price to fix it but feel it is too expensive. Other than paying for something that lasted only 1 week, I was treated well and the service was quick.
2013 Acura MDX 3.7L Advance Review
Ultra Dependable & Great Value for the Money!
by MDX lover from Denver, CO
April 6, 2019
5
This is my 2nd MDX - my first MDX was a 2008 & I put 170K miles on it and it NEVER had a mechanical problem so the reliability is unmatched!
Personally, I love the body style & the way it handles. I use it for work & for driving clients around so it's luxurious & roomy enough w/o the high price tag & $300 oil changes. I've owned a Lexus RX & BMW X3 and I'll go w/ the MDX all day long.
The negatives would be the gas mileage (maybe 16-17 mpg city) & the initial acceleration from a dead stop, but my racing days are over, & it doesn't have a heated steering wheel.
The safety tests are great, it handles like a champ in the snow w/ AWD, it has ample storage room (when the 3rd row seats are down), & the back seats are comfy.
If you maintain it as you should, you shouldn't have any issues.
Again, I've never had mechanical issues & I drive no less than 20K miles per year.
I was impressed by the overall experience. I contacted the dealership online on Friday set up an appointment for Saturday and an hour or so later I drove home with a new 2018 Ford Escape!
I am thankful for the great customer service from the salesman and sales manger to the financial manager. It was exemplary service—really can not say enough about Kendall Ford!
2012 Acura TL 3.7 Advance Review
Most reliable car I have own
by nadeem39 from Dallas, TX
May 10, 2019
5
This car met all my need, sporty looks, reliable, solid brand and quality product with comfort and luxury. I can own the same car again....
Sold a truck and was quick easy painless did exactly what they said they would do
2013 Acura ILX 2.0L Technology Review
Sports car handling under $30,000
by GrahamTAllen from GLEN ELLYN
March 2, 2019
5
This has been our 'other' car for quite some time. We love it. Purchased in 2015, my wife has used this as a commuter car in and out of the city. Smaller than the other Acuras, but handles like sports car. Has plenty of get-up and go. Good electronics for a 2013 model.
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