No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
The easiest and fastest I have ever bought a car.
Brandon was fantastic and there was zero pressure to buy, and when we decided to, Mauricio had us out of the finance and signing portion inside of twenty minutes - forget spending multiple hours at the Ford dealer like I had previously.
There were a couple very minor issues that came up after the purchase, and they had me taken care of in no time flat.
Seriously - I drove to Escondido from Alpine, and I would again.
Mario is the guy to go to if you want a good deal! He will not let you leave without a car. ;). Tami was as also very helpful over email. She is the reason I came.
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