I have been with La Quinta Cadillac of the Desert since 2010. We just purchased a new 2018 XT5. Rosemary was our sales person and we ate very happy with her.
Justin is our service writer and is wonderful. We hope to be with them forever.
Gail Bayard, Palm Desert
When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!!
Excellent leasing experience. Treated with respect and received a very fair new lease. Clay, Bob, Robert, Angela and James provided exceptional customer-first attention and service. Highly recommend this dealership.
Everybody was super nice and very patient, they went above and beyond for us, we got a great deal and we???re very pleased with our new car, I???d totally recommend this dealer and the staff in it, Robert and Ty were amazing!
Very professional and organized.
Lounge area perfect.
My car was ready quicker than estimated.
Manny was perfect!!
People were very friendly. Answered all questions.
Will always go here for service.
In my 50+ years of buying cars and having them serviced, I have never encountered a more dedicated and accommodating service department than Acura of the Desert. Julio Zamora and Genaro Rodriguez bend over backwards to ensure that all service and repairs are performed to my satisfaction. My next vehicle purchase will likely by another Acura mainly because I can count on this service department to get it right.
This dealership could not have been nicer. They went above and beyond with a dead battery. Came out to jump the car, not happening. Gave us a loaner car. and had our car fixed right away. The care you give to your customers in a thing of the past. Thank you, thank you. we will definitely be back.
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