Sophie was great and I love my new Kia Forte! Thank you so much again Sophie! Would definitely recommend her and this dealership and buy from again
Best Vehicle I have owned.
by firstname.lastname@example.org from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
Sophie was so great and knowledgeable! She answered all my questions and was so kind and helped me find the right car for me. I am so happy with my Kia!
A small sedan - both sporty and classy!
by Realtor Ed from Washington DC
December 18, 2018
I have a Forte with the larger engine option and the 'sport' package upgrade. Many other competing brands couldn't give me what I wanted: 4-wheel disc brakes, a powerful engine, leather seating, sun/moon roof, alloy wheels, fat tires -- all in a car that still looks like a classy little sedan, and not like some gaudy 'sports coupe'.
My husband hates the stiff 'sport-tuned suspension' but as a driver I feel like this car is *really fun* to drive. When I have to drive other cars with softer suspensions, they now feel vague and slightly hard to control. I would recommend this car to any one who (a) likes to drive (b) likes good value (c) wants a small urban sedan that is not a micro-car. I would also recommend buying a car like this with options/upgrades -- the basic Forte model looks and acts a little frumpy, compared to mine.
Fantastic experience at West Herr Kia! Amanda and her assistant Matt were extremely accommodating and made the entire process both quick and easy! Highly recommend West Herr when looking for a new vehicle!
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
Best car buying experience I have ever had!!
I am glad I found this dealership because for the past 25 years of buying cars, I have never found a dealership that has the high quality employees like West Herr Kia does as well as an inventory of equal value. Yes, I am very happy with this dealership and absolutely I will return and tell my friends and family to do the same. The honesty and integrity that the staff members that assisted me during my purchase is unparallelled. I have to say a big thank you to Mike Budniewski, Tom Woelfel, Heidi Gebler and Chuck Hardy, who all helped make this car buying experience so easy & comfortable!!
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
7th Chevrolet Truck I've owned
by JAD2 from Palmyra NY
January 13, 2019
The truck will pull what I need it to. Very fair priced, good quality as always, fun to drive and stylish. Every one I have owned has met everything I need or wanted like stated above.
Extremely friendly dealership. Dean is super nice guy! And Drew my salesman was very helpful and answered all my questions along with Joe the sales manager.. Everyone I came in contact with went above and beyond my expectations. All staff made me feel welcome and really went out their way to help me out. Very happy with the way I was treated by everyone.
Most reliable car i own
by msdiva5454 from Apopka FL
January 12, 2019
This car meet everything I thought it would be and i love it. My grand kids love the car and cause we can listens to you tube
friendly and courteous staff who are pleasant to deal with and give prompt service; they have a clean waiting area as is the entire dealership building.
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
Excellent Customer Service and Auto Service Dept. It is obvious that the customer is always #1 here.
And the name is Keller!
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
Excellent experience with every aspect of buying my new RAV4 at Fuccillio Toyota in Grand Island. The entire team (James, Jay, AI, etc.) took such great care of me.
They sat down and took the time to listen to what I was looking for and how much I wanted to pay and made it happen. I had already been to a couple of other dealers and can tell you that the personal attention they give separates them from the rest.
This car is loaded with so many navigation features that it's a bit overwhelming! But they sat in the car with me and spent as much time as I needed to get it set up and walked through it all.
I was a 20+ year loyal West Herr customer and did not receive the type of treatment I would expect, but the team at Fuccillio Toyota in Grand Island went above and beyond!
Chrysler has come a long way!
by MrX from Rio Grande
December 7, 2018
I rented a 300 White in California, overall the car was great, good power, good handling all worked as it should. The only drawback is that this car gives from 21 go 23 MPG combined, it consumes as much gas as a economical V8. If it would give about 30 to 35 MPG it would be a mlm perfect car. I got 2 V8's that are much older and provide the same MPG.
Employees are very professional, you do a great job servicing my vehicle. Popcorn is the best! Very nice waiting room. Top of the line Ladies restroom.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
I was towed in the night before. They got me in the shop that day. I felt like it was treated like a priority.
Beautiful Corolla. Low miles in mint condition!
by marlonio from Burke
January 11, 2019
I love this car. From the interior to the outside. Every bit of this is worth the money! We bought this car used with 16,000 miles. It feels new, it drives new, and even better. The car is still under warranty. You can never go wrong with a Toyota. you can never go wrong with Fred's Executive Auto.
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