Purchasing a vehicle from Motorcars Washington has been a great experience. Jarrod was great to deal with and very knowledgeable. There had been a minor problem with the car Jarrod was very open about it, even before coming to view the vehicle, and he ordered parts to fix as quickly as he could. Very happy with my purchase. Hard to find one of the "good guys" in car sales. He also has an incredible vehicle inventory, which was worth a trip o nit's own.
I stoped in to check out a passat i seen online through cars.com. I ended up getting an r-line they had on the show room floor. "Z" was very helpfully, everyone was friendly and the process was quick and simple. Love their desktop screens. The only reason i didnt give them 5stars was they do not give you a full tank of gas with the purchase. Z claimed they only do it for new vehicles even though this was a certified pre owned. I've purchased several cars in my lifetime and weather they were new or used the dealer always filled the tank up. I previously bought a cpo passat from the fairfax vw and they filled up the tank.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
My Jaguar came from another dealer. This was its first service and I was concerned about servicing at a different dealer. I was delighted to find the service advisor, Joe Simoules, took time to explain the Jaguar warranty and service programs and provided advice on a few use items. Everyone there was welcoming and helpful.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
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