Best car buying experience ever!!
November 5, 2018
My husband and I were in no hurry to purchase a car.. we were in the "just looking/test driving" phase. We got paired up with Terry Murphy, super friendly and answered all our questions! My husband is 6'4" and we needed a good amount of leg room. Terry was great, he got us in a Q3, Q5 and Q7 to compare the size and leg room. We told Terry we wanted a Q7 TDI but knew they were currently on a "stop sale". Terry took down my email and said he would contact us if they had one in stock. The following day, Terry emailed me and said they found a Q7 TDI at their other lot and could bring it over for us to test drive. I wasn't planning on test driving the car, I'm not much of a fan of driving (I live in the country, the city roads spook me). We met with both Terry Murphy & Anton Robinson and my husband convinced me to take the car for a spin. My husband sat in the passenger seat, Terry & Anton in the back seat and I drove. The area where they had me drive totally mimics my normal drive to work and that's when I fell in love with the car! Terry & Anton made us feel super relaxed and had us laughing throughout the test drive. Negotiating part of the experience was great, Anton listened to our needs and concerns and we were able to come to an agreeable amount quickly while I happily sipped on my hot cocoa. Jeff, in Finance, super knowledgeable and personable, got us through financing quickly. This was the best car buying experience for both my husband and I. My husband has since been back to the dealership for a tint job on our car and has had nothing but wonderful things to say! The highest level of customer service is definitely achieved at this dealership. Many, many thanks. Jenny Manning