I am what you call a car guy. I have personally purchased more than twenty cars from Metrolina and each and every purchase is like my first. Excellent customer service each and every time. They are all honest and fully disclose everything in order to make me feel comfortable with every purchase. The personal touch they give you makes a “regular guy” like me feel like a VIP. The service department is top notch they can fix everything and the customer service there is just as good. They make me feel like family. Don’t waste your time going anywhere else just go to Metrolina and enjoy the experience!!! It’s so worth it.
David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
I had a wonderful experience buying my recent cars. I knew what I want, but I didn???t have all the paperwork done. My sales women Alyssa work with me and help me through the process. I would get another car from them no question...
Jeisson Garzon is an extremely solicitous salesman with a very friendly personality. He was respectful and responsive in our communication, never intrusive in phone calls or emails. And the most important thing: very reliable and honest when he showed me the vehicles and their characteristics.
I knew what I wanted. And I need to wait for the 2019 A6???s to hit the floor. Throughout the fall Walter shepherded me through. As manufacturing gave us some swists, Walter and the team landed me in the car I wanted. The new A6 is everything the reviews said it would be: stellar. I couldn???t be happier.
We had a great experience buying an Audi from rich. We were able to get straight forward answers and pricing and rich was patient with us while we made a decision. The great customer service extended beyond the purchase???- rich has continued to be very helpful as I adjust To a new car.
Salesman Ryan was a pleasure to work with in making sure I was satisfied and informed about the buying process. Very helpful and knowledgeable; he worked through the selling process when obstacles presented themselves that could have prevented the sale. Highly recommend the dealership and Ryan as a salesman.
by Jonathan/Sales and Khan/ Finance from Monroe NC
September 5, 2018
Best service I have ever received friendly staff from the manager to the salesman to the finance department. Quick and easy process, very knowledgeable and honest. I would recommend anyone looking for a new/used vehicle to go to Nissan of MONROE
It was a pleasure working with Jamil. Not only did he take time out of his night to stay later, he didn't rush the time spent. Very professional and knows his product. I'll be recommending family and friends to this particular salesman. Thank you Jamil.
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