My sales agent Felipe was knowledgeable and extremely helpful , as indeed were all the staff I interacted with .An all round enjoyable experience .Great atmosphere and choice of vehicles.I also found the interactive website helpful before my visit.Many Thanks I am enjoying my new Vehicle.
Everything was great start to finish. Rep was very patient and able to answer all our questions. Didn't take that long as well to select and take out new ride home. Would recommend highly and would go back for future purchases without a doubt! They have great deals all year round.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
My husband and I were very happy with our experience at New Country Audi. This was our second Q5 lease through New Country and Nikki Marconi worked very hard to get us what we wanted. Nikki was very patient and flexible. I would highly recommend New Country.
Had a very good customer experience with Gabrielle Parenti in leasing a Q5 and returning an A4. Fast turnaround, minimal hassle, test drive at short notice, and nice commitment to assist on ongoing basis through out lease if there are any questions about the car. Would recommend to a friend. Kind regards, Alex James
We have owned Audi for 10 years. We have been a customer of Audi Huntington for the past 3 years. The firs experience with them was exceptional as was our most recent purchase. We have also used them for servicing our cars and have always had a perfect experience. I wouldnt go anywhere else and would higly recomend this dealership to anyone interested in an Audi.
The Sales Representative who assisted me, Erol Fettahlioglu, was very approachable, knowledgeable, professional and patient! He spent as much time with me as I required to address ALL my questions and concerns. Erol made the process as easy as possible for me as the client. Lastly, and most importantly, he did NOT utilize a hard sell...he let the responses to my questions / concerns do the selling in my mind. Overall, a very pleasant experience!
Great Customer Service. Will be a repeat Customer!
by Seth from Syosset, NY
April 28, 2018
Maurice and his team at Audi of Huntington made shopping for a car a pleasure. They were very knowledgeable about all of the features and did a tremendous job on advising me on the appropriate model for my family’s needs. Maurice himself took the time to make sure the car was in superb condition. I bought this car for my spouse but when it’s time for me to replace my car, I will be heading to Maurice and his team at Audi of Huntington!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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