Used 2020 Audi Q5 for sale near Normal, IL

We had very good experience with Hoffman Toyota dealership. Eddie was very knowledgeable and helpful.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Superb Customer Experience! Alessandra and Lee gave us outstanding service. The customer experience from the moment you enter the dealership is friendly, zero pressure, and extraordinary. Alessandra gives you her complete attention to find out your requirements for a vehicle. Real active listening. Then the required financial paperwork with Lee was efficient, to the point while offering you their different options. Jim Ellis has in people like them real assets.

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

Veronica and Jesus provided the best service experience during my car repairs. They made it stress free and simple. My car was repaired within 48 hours. Hassle free. Love this service dept!

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

We always have a great experience at this dealership! Bobby has consistently taken amazing care of us over the years, and we couldn’t be more grateful. Sally Morshed and Seth have also been exceptional throughout every step of the process—professional, attentive, and genuinely helpful. What really sets this group apart is their honesty and integrity. They’re not just trying to sell us something—they truly care about doing what’s right, even in today’s world where costs are rising everywhere. We sincerely appreciate the time, effort, and genuine care they put into every visit. A fantastic team all around!

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

★★★★★ Best Car-Buying Experience of My Life – Tony Rincon, Owen Stepp, and James Wang are absolute legends at Lexus of Rockville From the very first inquiry to driving home in our gorgeous 2021 Black Onyx LX 570 with my wife and kids, including our 9-month-old baby, the entire team at Lexus of Rockville made this the smoothest, most transparent, and genuinely enjoyable purchase I’ve ever had — and we’ve bought a lot of vehicles. Tony Rincon is hands-down the best salesperson I’ve ever worked with. Zero pressure, lightning-fast responses even over Thanksgiving week, detailed photos and videos every time I asked, and he treated my family (including the baby) like his own. Tony never “sold” me — he just helped me fall in love with the perfect Lexus. Owen Stepp, the Sales Director, went so far above and beyond it’s almost unbelievable. He personally reworked numbers multiple times (including the day before Thanksgiving), honored every promise, and delivered the strongest trade-in I’ve ever received on my 2024 4Runner — thousands above every published value. Owen’s integrity and willingness to make the deal perfect turned what could have been a negotiation into a true partnership. James Wang in Finance was the perfect closer — completely transparent, no high-pressure add-ons, walked me through every single line item with patience and clarity, and made the paperwork painless while I held the baby. In an industry that can feel stressful, Tony, Owen, James, and the whole Ourisman Lexus of Rockville team turned it into one of the happiest memories we have. As a 100 % disabled veteran with a young family, the respect, kindness, and honesty they showed us meant the world. If you’re anywhere in Maryland (or willing to make the drive), ask for Tony Rincon, Owen Stepp, and James Wang. You will not find a better team or a better experience anywhere. We absolutely love our “new-to-us” LX 570 and we’re already looking forward to our next purchase with these guys. Thank you, Tony, Owen, and James — you have customers for life! Happy Thanksgiving. Francisco, Mrs. Gonzalez, kids & baby Lexington Park, MD

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

Matt provided superb service by keeping me posted at all times during the repair process.

Polite no haggling staff, team should be commended for their service. I did an online appraisal and was happy with the offer. I went to the dealer to have truck inspection, within an hour truck was sold, paid off and I was done.

Sam Hussein was an amazing salesman! It was my first time buying a car and it was a great experience. Sam walked me through each step and made sure I understood everything! Thank you so much Sam Hussein and Honda Stevens Creek!

Still talking with them about buying a car. Very responsive and also proactive. Th you

Mr.John Girgis made it happen! I had a great experience from this dealership.The staff is very professional and courteous. The buying process was smooth and efficient, and the vehicle was exactly as described and in excellent condition.

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.

Christian helped me out, I didnt end up buying anything but this is the best dealership experience ive had!

Thanks Again Mercedes of San Antonio for the Service on my ML63 AMG!! New A/C Compressor and Control Panel.. car blows cold air again!! Thanks Tyler and the service department!!

Service Advisor Haley is awesome. Attentive, professional, courteous and knowledgeable. In and out within two hours for new tires, balance, oil change, etc. Great price!

Me and my husband just purchases our GMC Yukon with the wonderful assistance of Don Figgs !! Oh my lord how do I express not only what a great salesman this guy waa but just overall great individual i hot the pleasure to meet and work with. He truley tried to get our money worth but treated us as though we were family. We felt so welcomed and and taken care by the whole team honestly best dealership !! Thank you guys for all the help ! Forever greatful ! Mr.Figgs you are truely godsent !! May god bless you and your beautiful family !

Although it was 4 hours service was great and I am pleased I had it done!

This is a first-rate dealer with an excellent service department. Everything is top of the line. Rich Knoll is an expert at service delivery and it shows up in all aspects of the service delivery system.

Exceptional experience very good price Brian Ries is a excellent salesman had vehicle equipped exactly what were looking for

I schedule my Nissan altima for an oil change. When I arrived I asked Luis my advisor how long it would take. He said, "About an hour. Usually, while waiting, I take out my cell phone to pass the time, but this time I didn't. When I got home and checked my messages, I saw two messages from Luis. The first message was telling me if I needed anything while waiting, let him know. The second message was video showing what was being done step by step. Not many services take the time to show or explain. I am impressed; keep up the great 👍 work.

Serra was quick to respond and answered my questions as well as sending additional photos. Austin was my contact and he provided the information mentioned above as well as asking us to come in for a test drive. Very pleasant experience.