Great service, nice showroom / knowledgeable staff
by William Lynd from Albany
December 1, 2018
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Expectional service team. Audi Albany has been servicing my car for the past four years. During that time time theyve changed ownership and the service has only gotten better. I highly recommend them for you Audi service needs.
Tommy the lead in the Albany Audi service department provided very personal service for an intermittent and tricky issue with my 2015 A4 engine. Samantha provided great service and the lead tech Mike went out of his way to support diagnosis of the issue. Tommy was very understanding and I really grew to trust him and his judgement.
My service advisor Angela was great. I wasn't looking forward to bringing my car in for a recall, she made the appointment very pleasant. Got me in quickly, hooked me up with a loaner car, and was completed in the time frame she stated. Very professional. Thanks Angela.
Absolutely everything amazing! Felt very comfortable with sales associate...great sales associate, did not feel pressured, great sales associate, everyone in the dealership was friendly, great sales associate, sale and paperwork was straight forward, and oh, did I mention how great the sales associate was?! Customer service to the nth degree!
Fuccillo VW is fantastic! This is the second car I have purchased from Fuccillo VW and I was not disappointed. I got a great deal with no hassle. Manny was helpful, knowledgeable and friendly. Management was also great - Mike and Bill were friendly and available if needed. They made the trade in process very easy. I definitely recommend Fuccillo VW!
My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!
I was looking for a small SUV with power and space, and the 2015 RDX fit the bill. Ashley Rai and her boss, Mark Verdile, were very helpful in working with me. After the sale, Ashley went out of her way to make sure I was satisfied, and followed up on my questions and concerns in a timely manner. I was very pleased with my experience at Northeast Acura!
I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
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