Used Audi Q5 for Sale in Sylvania, OH

I had a fantastic experience at Yark BMW, starting with Steve Messinger in Sales, then Ray in F&I , followed by Corey who showed me all of the awesome features of my 2017 650. It was very casual, professional and extremely fun; all the way! I would highly recommend this team !! I'd be happy to share further at djf0731@aol.com. Yark is the best!!

Purchased this vehicle for a long, daily commute. The performance, handling and comfort all made for an excellent ride. Plus the full-time, real AWD is terrific, especially in poor weather. It has all the features you'd expect from a high-end brand...and is highly rated for safety. A TERRIFIC 1st-CAR FOR YOUR TEEN DRIVER!!!!

I never write reviews but I feel compelled to publicly recognize Vin Devers Autohaus for the amazing service we received on Friday, September 21, 2018. We had the glowplugs on our 2011 Sprinter-chassis based motorcoach replaced at a Mercedes dealer in St. Clair Shores, MI on Thursday, Sept. 20th. We were heading out of town for a weekend camping trip on Friday morning when suddenly we heard a whooshing sound and lost power. We found Vin Devers was the closest Mercedes dealer that serviced the Sprinter chassis. Our coach was in "limp" mode but we were able to get to Vin Devers. We pulled in and a service technician named Chris Micheaux immediately identified the issue which was a detached hose on our turbo diesel. He showed us the issue, got the repair done FAST, and we were back on the road to enjoy the weekend. What I really commend Chris for is that he stated the detached hose was related to the glow plug repair done at St. Clair Shores. He contacted the St. Clair Shores dealer and they covered the cost of the repair. That tells me Chris and the staff at Vin Devers have integrity. I think a lot of dealers might have just said "oh, too bad, this hose has become detached" and never attributed it to the repair that a fellow Mercedes dealer had done. I'm sure a lot of dealers would have been happy to charge me for a new repair. Thankfully we stumbled upon a dealer in Vin Devers that provides incredible customer service with integrity. Vin Devers Autohaus you have earned our business and we'll be happy to drive the hour from Michigan to have our Sprinter chassis serviced at your shop. And to anyone considering buying a Mercedes or Audi (as we are now), don't hesitate to buy it at Vin Devers, they understand the importance of customer service.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

The short version of my review is you can schedule or walk in and they will treat you like family either way. Great service, friendly people, and Rock bottom pricing! Long version: I had been looking online at used cars and schedules a couple visits with other dealerships that turned into a intimidation tactic most of the time with statements of, "I've got someone else calling about it." or "at this price I'm not sure how long it will last." When I went to look at a couple Honda's I had seen in stock online. I didn't want to schedule a head because I wanted to see how I was treated when they didn't know I was coming compared to the other dealers I had scheduled ahead with. Though they were SUPER busy someone stopped and asked if we had been helped within a minute of us walking in and when asked who could help us Chris Aughney stood right up and said he would help us if we were ok waiting a few minutes. Chris searched high and low trying to find the Honda's we were wanting to look at, even walked the lot with us to try and see, but to no avail as they had been sold already. However, we spotted a ford explorer and asked about it and Christ was right on it for me. he pulled out his roster, got me the key, and let me take it for a test drive. I told him i wasn't prepared to buy that day and needed time to think about it. He was so great, he didn't make any side comments like, it might not be here that long." or anything like that he simply told me to just let him know. When I thought on it I called him and asked to look at another ford explorer as it had the features I wanted and also asked to take it for an overnight test and he was more than happy to allow me to take the vehicle over night and once again didn't insinuate anything for the possibility of the vehicle being sold before I got there for the over night (I'm sure he held it for me). I had been Pre-approved through a lender but the dealership found me a better interest rate loan through another lender and everyone was so accommodating for helping get me the car I wanted at a steal of a price! (what I looked up it was prices below KBB.com dealer price range by about $300). all and all I am so happy with my new car and the service I received! :)

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

I recently bought a new 2018 VW Beetle for my daughter's 21st birthday. Lindsay Johanssen was a pleasure to work with; no pressure, pleasant personality, and knowledgeable. I would not hesitate to buy from Lindsay again!

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

We had problems with other dealerships treating us poorly. Nick made our car buying experience a very positive one. He responded quickly to every email, and treated us with respect. He got us preapproved before we ever even drove out and got us just what we wanted. If you are tired of being treated like just another "sale" and looking for an honest, no nonsense experience, hes the guy to see! Thank you, thank you, thank you!

I bought this SUV to replace my 2004 Acura that I have been driving for 14 years, I have always wanted to own an Audi, and now that I have one I love it, great reviews online from other owners, I don't regret buying it.

This car met all my need, its spacious and stylish. The miles per gallon is great as well and the steering feels great. The interior feels great.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

I posted this last week to Jason Perry who is Ketih Solomon's manager as well as Audi of America: ========================================================= Dear Mr. Perry: I wanted to write to you personally and express my sincere thanks to Keith Solomon for his steadfast support for my various Audi vehicles and his demonstrated commitment to customer service. I began working with Keith a number of years ago when I learned that his home residence was relatively close to my own in Michigan. Choosing not to work with Germain Audi of Ann Arbor, Keith was not only happy to work with me for periodic AudiCare maintenance, but was also willing to provide personalized concierge service to me including pickup / drop-off of my vehicle from my residence. Each time, Keith has always left a new vehicle; I have never been without transportation. Last year, I upgraded from an A5 Cabriolet to an S5 Cabriolet and encountered some issues with the front brake rotors/pads. Keith spoke to his representative at Audi to coordinate a replacement set of both, under warranty, to alleviate the loud squeaking noise that had manifested itself when braking. More recently, when the vehicle was being detailed, some of the anti-glare coating was removed from the navigation display screen. Once again, Keith was able to coordinate a replacement navigation screen for me under warranty due to this being a known issue with the display screen. He also was able to provide me with an Audi Q7 as a ???temporary??? vehicle which serves well as my wife and I are looking to upgrade her Volkswagen Touareg. Each time I have engaged Keith, he has been extremely helpful and has made himself available during evenings and weekends via text-message to address any concerns that I have had. Candidly, I almost feel badly for imposing on him outside of business hours when I have questions. I work in a customer-facing capacity for <.> and I can tell you that the caliber of service that Keith provides to me is what I also try to provide for my customers and should be the gold-standard for anyone in a professional customer-facing capacity. It is unfortunate that there are not more service managers and representatives so keenly focused on customer satisfaction. =========================================================

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

After MONTHS of looking, we saw online that Vin Devers had a truck that was everything my husband wanted. Before we drove a little over an hour we contacted them to make sure they still had it. They did and told us Ramon would be waiting for us. When we pulled in and saw it was a Audi/Mercedes dealer we thought for sure I knew more about that half ton Dodge Turbo Cummins diesel then Ramon would. Boy were we wrong!!!! Ramon was extremely knowledgeable of the vehicle and was able to answer every question my husband had. My husband doesn't like pretty much anyone especially car salesmen but he ended up liking Ramon. He treated us like he had known us for years. Even though we paid 62 cents more than we wanted (lol) it was totally worth it! Enough about Ramon, let me tell you about Mikel! We are a dealership finance guys worst nightmare ~ last day of the month, a half hour before they close and we have a stack of forms to sign our life away! Mikel had all of our paperwork ready to go and explained everything we were signing. He was very personable and he too made us feel like he had known us forever! I could go on and on about the amazing treatment we received and the great vehicle we purchased but I will just say again, Wow, just Wow!

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

I traveled from Pittsburgh to Toledo & experienced leak in my cars coolant system. I needed some antifreeze to get my car back home & back to my dealership for service. Jessie Nina went out of his way to help me (at no charge), gave me a gallon of coolant & his business card with his cell phone number in case I had difficulties that evening. customer service is alive and well at Vin Denver???s Audi. Thank you Jessie! PS - I made it back to Pittsburgh without incident.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

I picked up my new Audi Q3 today. I haven't had a new car for 10 years, so this was an exciting day. The group at Vin Devers went above and beyond what I ever expected! The gifts of flowers, wine and the "big reveal" were awesome additions to my experience. Thanks to Jason, Steve and Eric for everything! I am looking forward to driving my new Audi Q3. Previously, I drove an Audi A4 which I kept for ten years...also purchased from Jason at Vin Devers! Kudos to Vin Devers!!!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

My experience with Chris Stang and the folks at Vin Devers Autohaus can only be be summed up as outstanding. My wife and I stopped in to check out an E400 wagon, no new ones were in stock. However Chris Stang went over with us what we were looking for and made a suggestion. Not only did Chris get me a good deal on a low mileage factory rep car, which just happened to be the exact color combination we were looking for (only with a lot more options, for less money) but also went above and beyond to arrange for a custom trailer hitch to be installed which I needed to make the E400 a perfect match for my needs. Couple of little follow-up items will be done this week. In addition he arranged to have the Chrome AMG wheels on my low mileage CL550 refinished (much less expensive than replacing them) as well as replacing the tires.. Lastly he arranged having the car ceramic coated, which will make the black original paint job look better than new. Along with the detailing it will be like having another new car. I had not realized that the dealership provided these services and the one stop shopping was most appreciated..

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

Love to work with Chris Stang on my 2018 A5 Sportback purchase, Chris made the car buying experience enjoyable! From the "financial service" standpoint, I wiish we had the "maintenance package" information before coming to pick up the car.

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

I bought a 2016 Lexus GS 350 two weeks ago through Carvana. What drew me in initially was a great price (nearby dealership was about $3,500 more for almost an identical car with similar mileage) and a user friendly website that made it easy to tour the car. You also get a FREE copy of the carfax report. With saving as much money as I did I wasn't expecting good customer service. Boy was I wrong, when I called to discuss adding a trade in car to my purchase I was greeted by a positive helpful person. All my future calls to confirm pickup date and verify my back account funds were also with very upbeat positive customer service people. I was relived with how stress free they made the process. They have even streamlined how they verify you have enough money in your account for car purchase. The 7 day money back guarantee is nice and I was pleasantly surprised that Carvana sent me emails following up on how car was driving and reminding me how many days I had left on 7 day guarantee. Other companies would have gone out of there way to try to make your forget about the 7 days to lower the chance you might return. This showed me the confidence Carvana has in their car quality. I bought the car on Black Friday and was very impressed that the day after my 7 days was up. Carvana made sure my $1000 promotion check was overnight mailed to me. Picking up the car was a fun experience with putting the token in the machine. Lastly and most importantly the car drives great and looks exactly like it did on the website. To be safe I took it too dealership for an inspection and they confirmed the car was in great shape and the tires were basically new. My next car will also be from carvana.

The Audi Q5 is very quiet, comfortable and easy to drive. It's 2 liter, turbo engine has plenty of power. The all wheel drive is excellent, as I had no trouble whatsoever getting up a steep hill on our neighborhood during the snow days. The only negative is the center hump in the back which decreases the comfort of a 5th passenger.