Used Audi Q5 for sale near West Carson, CA

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

Been a Audi customer 3 decades. The Q5 is my 2nd SUV purchase & is above & beyond comfortable,quiet & spacious . Audi Brooklyn NYC always goes the extra mile to please the customer.

visited this Anaheim dealership twice over two weeks. First was just looking around, then I checked out another dealership in Orange but ended up rushing back here to lease a Ioniq 5 with all-wheel drive. Juan Zúñiga handled everything from the get-go, and there was no pressure whatsoever. I test drove 3 cars, hopped in and out of them loads, and nobody rushed me. When it came down to talking about prices and terms, there was no competition with other dealerships. Totally happy with it all! Thank you so much!!

A drivers car... power to weight ratio is great with a smooth power curve during acceleration. The sport seat option with ventilated seats are firm and comfortable and interior features are rich and functional; everything is where we want it to be which enhances the driving experience. The sales process at North Scottsdale Audi was the best ever experienced with professional sales rep, finance, service and even a technical rep who came to our home to answer our questions about the Q5... Wow! We've now broken in the vehicle with in town driving and a road trip and the more we drive the Q5 the more we like it.

I an very satisfied with my new Santa Fe. We stayed very long hours before everything was done but it was worth the wait. Our agent Juan V was very patient and really persuasive to have this deal. Thanks a lot to him and Hyundai Anaheim.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

We had a terrific purchasing experience when buying our Kia EV6. Special shout out to Sales Associate Ruben Quinteros, who was great and explained everything we needed to know about this car, as well as let all four family members test drive it. Very happy with this dealer and our sales rep.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

The listing indicated the vehicle had been in an accident. I emailed the dealer asking for the details. I received a reply that did not address the accident. I renewed my request. I received another reply from a different agent that did not address the accident. I renewed my request again and this agent promptly sent me the Carfax. He was very responsive and while after looking at the Carfax I decided to pass, I asked him to keep an eye out for the vehicle I am looking for.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

I emailed and they called me back right after. Tonee was really helpful we made an appointment the next day . He answered all my questions and been really pasiont

Very responsive handling, which makes it fun to drive. You'll get a sport feel in an SUV. The panoramic sunroof is great for summer evening cruising. Seats are a bit stiff, but you almost don't notice because you're too busy enjoying the interior design.

I was looking for a used Used Ford edge. They were great and worked with me as I am on disability and not able to come up with a lot of money down. Great people all the way around! I’m very very happy with my new use car!!!

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

was a pleasure doing business with Petros hes has great people skills and was overall great experience. will decently come back when looking for next car

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

My needs were taken care with attentiveness and promptly. Service rep made sure my wait was comfortable and enjoyable. I was given refreshments.

Jovan and Natalie were very customer focused and responded to my needs. The selection and inventory is second to none. I would definetly purchase another Lexus from this dealer.

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

Jerry’s the man great service from these people friendly environment made it fast and easy glad I got to purchase my first car from this place

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg