Used Audi Q7 for sale near Burbank, CA

I had a totally pleasant experience at the Audi Long Beach dealership as I was interested in an Audi TTS advertised online. Mr. Kien Phan provided clear, competent details of the essential functions of the vehicle both during the test drive and after the purchase, and Mr Sepulveda patiently discussed financial aspects of the purchase and trade-in over two days (since I needed an overnight reflection period!). When I returned for additional questions after the purchase was satisfactorily completed, Mr. Phan again took the time to answer fully all my requests (in particular I could not raise the spoiler, and I am one of those who hate to check details on an online document). In fact, Mr. Phan found for me an actual paper technical manual, which made me very happy. I know that I can rely on the staff for any follow-up issues. Thank you to all for your competence and courtesy! I love my new TTS. I used to have the first TT quattro model (1999- 2000) that I kept for 13 years, and drove safely in snow, ice and hot weather. I missed it when I subsequently bought a different car. Now I'm happy to drive again this beautiful, dynamic machine, and I am sorry Audi decided to discontinue this great vehicle. In conclusion, I believe that the Audi dealership at Long Beach meets all the professional standards one can expect when buying a new vehicle.

We don't like going to dealerships, but Michael Hua made it super easy for us :) He is very knowledgeable, patient and kind. He knows a lot about Hondas. He is very professional. We highly recommend him! Thank you for everything Michael~ We love our new car!!! ~Jam & Haven

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

The whole process was painless, even the cost of the car. Because I found the car I wanted to buy on line, and handled all of my research in advance, I just needed to test drive it, open the hood (as if I knew what I was looking for), and make the deal. AutoNation CDJR has a policy that they stick by so they won’t negotiate the price and it’s presented as the best possible price for customer and dealer. With a little on-line sleuthing and a visit to other dealers for the same/similar car (and of course, more cars.com searches) I came to my happy place with the price they offered. Getting financing (needed just a bit) was easy, and saying no to all the add-ons was also easy, with no high-pressure push to add various pre-paid maintenance options. I’ve since had the car checked by my mechanic and he confirmed what the dealer’s “50 point” checkup showed. Could not be happier with the whole process.

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

Amazing sales people at dealership.Recomended for anybody in need good service and great sales people..thank for great service ?definattely recommend this place is amazin..

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Great service but unfortunate no coffee or pastries were offered like in the past!

Don't let the appearance of the lot scare you away. Gelii was very nice to work with. He's a no xx guy who just wants to sell good cars. From start to finish, he was prompt and always answered any questions I had. Never pushy and made sure I was satisfied.

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

was a pleasure doing business with Petros hes has great people skills and was overall great experience. will decently come back when looking for next car

I have purchased two cars from this dealership. I’m a woman on my own and always feared the stigma of getting ripped off, but both times went flawlessly. Most recently, Daniel helped me and it truly felt more like getting together with an old friend rather than a business deal. I also really enjoyed working with Hassan who did the some of the paperwork for me. I truly love going there for maintenance also because literally everyone there is friendly. Highly recommend using this dealership.

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

We left with our dream car, all thanks to Ben, Tony and Elizabeth. They offered us the best deal for the Mercedes S class that we have been longing to purchase. Karplus gave us the best deal, from monthly payment and interest. Do not bother going to other dealerships such as CarMax, come to Karplus where you will be taken care of as family and provided the best deal. Trust, you will not regret it, just like we did!

I absolutely love my Q7! It is a wonderful vehicle that provides comfort, safety and exceptionality all in one! I can not imagine driving anything other than an Audi and I am forever loyal to the brand!

Great customer service thank you for everything, The Finance Manager and Salesman were extremely nice

Very fast SUV, it looks like the car is not heavy for the Engine. Very comforable. Nice driving. Customer service in Southamerica is not so good. In general I am very happy.