Ahmed, our sales contact did a fantastic job. He was very transparent with us during the financing and he was good with helping us figure out what would work. No pressure. Appreciated his professionalism and finding the correct solution for us.
Lovely. Thorough and attentive service. Because I chose to pick up my car in the evening the service rep was not available to go over the bill with me. But there was no problem. I simply called the service department.
I was in the market for a used Audi Q5 or Q7, and I saw a vehicle that interested me at Fred Lavery Audi. I was contacted via email by salesman Ahmed Shaban, and made an appointment to visit the dealership. Upon my visit, I was very impressed by the look of the facilities and showroom. The vehicle I had originally been interested in had already been sold, but Mr. Shaban showed me a 2015 Audi Q7 for a lower price and in my favorite color of blue. Throughout the purchase process Mr. Shaban was very professional, answered all my questions, and had my new vehicle all ready to go (including new license plate) when I picked it up a couple days later. All in all, I my purchase experience at Fred Lavery Audi was thoroughly, and I will DEFINITELY return to this dealer for my next vehicle.
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.
Patrick Curley was knowledgable about all vehicles and efficient in the process. He took care of my husband in 2010 and we returned 5/2013 for our 2nd AUDI. I was impressed with the professionalism from my online inquiries, to setting appointments, sales, and the paperwork was so quick and easy. Best service compared to the past 8 vehicles and dealerships in Michigan and other states when we were military. Ask for Patrick! He will treat u great.
A positive experience with Josh in service and Joe in sales.
by dtdix711 from DealerRater.com
August 31, 2018
I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship. I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction. I strongly recommend this dealer for Sales & Service.
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