Used Audi hatchbacks for sale near Hackensack, NJ

Had a great experience at Deluxe auto sales. They have a wide range of inventory with great car selection! And the cars are in mint condition! Matthew assisted me with my purchase; and I am a very happy customer! Will be returning in the future. Thank you Matthew & Deluxe auto sales team.

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

I'd like to preface this review with, we are from out of state and depended on reviews while shopping for our vehicle and we were prepared to walk away at anytime. Our experience with Deluxe Auto Dealer was 5 star, beginning with first contact the after our purchase. Carlos was genuine, transparent and professional, we never felt rushed or pressured. Deluxe matched the interest rate, we were prequalified for by our credit union at home. We are thrilled with our Genesis GV80, and our positive experience at Deluxe Auto Sales, Carlos called the next day to make sure we made it home safely. So impressive! Thank you.

One of the few cars that is great at everything. Beautiful design inside and out. Incredible fit and finish. Outstanding performance. And when I fully loaded leaves absolutely nothing to be desired

Words cannot BEGIN to describe the incredible experience I had with Jabir! I purchased a car online from Kentucky and EVERYTHING on his side was thorough, patient, informative, and he made SURE I got the car I loved! Working with Jay (Jabir) felt like a family friend. Between the video call, countless text messages, emails, arranging transport from NJ to KY~He made it happen! The ONLY reason I wish it would have been an in person experience was to give him the BIGGEST hug for taking such great care of me and getting a BEAUTIFUL CAR! Thank you! Thank you! Thank you!

Deluxe Auto Sales specializes in high-end quality automobiles. Their vehicles are well maintained, look new and competitively priced. I m recommend Jabir as a salesperson as he’s friendly, highly communicative, knowledgeable and transparent. Thanks for the Bronco Badlands.

Steven the sale guys is awesome And the Loan manager is awesome too Check them out

This car is amazing to drive the way it looks beautiful I would recommend this vehicle to anybody. I love the look before the modern facelift hope Audi keeps the stalling for this car. Just beautiful timeless.

Sabrine was exceptional. She was nothing but professional, she helped me with everything I asked her. She was very knowledgeable with the car. Sabrine was also very helpful when going over the car with me. I will always recommend Cartopia as my go-to dealership.

The entire experience of purchasing my vehicle was awesome. The staff was not only friendly but honest. I will purchase my next car from them and reccomend Northway, to everyone looking to purchase a vehicle.