Our sales associate Kylee Thompson made our car buying experience fun and she made us feel like we knew her for along time. She was very friendly , answered all my questions and helped us with every aspect of our new car from buying, to setting up phone link and showing all the options it came with thoroughly ! We are repeat customers and this time around was way better and less stressful than the 1st time. Adriana Carlos also was wonderful and made us feel like family..he was very nice and easy to talk to and did everything for finance, to get us a great deal on our new car! We will come back again for sure!
Very easy and fast, got a 2015 chrysler 200 with 6500 miles for 13999. Was very happy with the deal and even purchased a 100k mile warranty. Was able to come in with everything i needed and drive out the same day with a new car! Very happy and thanks Bill Ahler and Auto Express-
I walked in and told the salesman I was interested in buying. He took a copy of my drivers license and handed me a license plate to be able to test drive what ever I wanted. It would have been nice to have a salesman walk with me and tell me the options on the various cars. I asked him where a few different cars were that I seen online and his response was "they are either out front or out back"....so I was on my own to find a specific car. OOOOKKKKK well wow, so out of hundreds of cars and I had no direction. I walked around for awhile, looked inside a few and drove a few. Several of the cars I looked in were dirty, I did not even drive because they had not been cleaned up. I had a few questions for my salesman about payment amounts and he said I had to fill out an application prior to proceeding. I thought this was weird , I was pre-approved by my own bank, but I was trying to stay within my budget amount. Before I say to much more, lets just say I won't recommend this place to anyone. Very frustrating. If I could return the car I would, Where is the Customer Service these days?
The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
After several hours of looking and researching Jeeps online, found one 2 hours away from home. Spoke with Scott on the phone who gave a good overview of what we could expect. Everything was exactly what was stated and no surprises which was awesome since it was a long trip. Great 3rd generation family owned business. We received an excellent price on a used Jeep. Friendly and quick service. Vehicle was very clean and ready to drive off the lot. Have bought other cars from large dealerships and spent hours working thru pricing and financing. Horner didn't give us the run around, pricing was quick and financing was very smooth. Would definitely come back!
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