I took the 1 hour trip to this dealership on 11/24/18 after doing hours worth of research on the one, specific vehicle that I was looking for (2014 Mercedes-Benz GL 550) with them having one in stock. Finding this specific vehicle for sale is extremely rare as I only located approximately 20 within a 500 mile radius. I completed an online information request the day before and within minutes of sending same I was contacted by phone by brand specialist, Stephen Dorn. Mr. Dorn confirmed that the vehicle was in stock and available for viewing and a test ride. Considering that this vehicle was the exact year, color, had all the options desired, and its general new appearance and what I would consider very fairly, competitively priced and I made the appointment to view same immediately the next day. Upon arrival, Mr. Dorn retrieved the vehicle and it was exactly as described. It appeared to be in like-new condition and didn't take long for me to agree to purchase it. Mr. Dorn was extremely professional and courteous throughout the process. I then secured financing through Barry Crincoli on site. I've owned many vehicles but this is by far the one that I have been most excited to own! Thanks to Stephen and Barry for making it happen!!
Hello Car Buys... I recently purchased a Used Vehicle from Bell Audi and my experience with the dealership, and more importantly my salesman Slavik Cucosh was extremely good. The guy went above and beyond to help me and that was for a Used Car. I can only imagine the service he would provide if a New Audi was on the line! If you're in the market for a New Audi or Used car on their lot, do yourself a favor and go see Slavik. Tell him the VW Jetta guy sent you.
After going to 5 different dealerships and getting the run around it was freshing to go to a dealership and dealt with straight up individuals. Aubrey was my sales rep and he guide me thru the process seamlessly. I had several concerns with the vehicle and it was great to have someone put your mind at easy. Barry was the finance manager that I dealt with who did a great job explaining ever document that needed to be signed and gave me advice as it relates to my credit. I had the pleasure of also meeting the General Manger who was extremely welcoming. My only criticism is that the process and wait time was long. I was sitting and staring into the air a few times but overall an amazing experience
Excellent customer service and support throughout the entire buying process. I would highly recommend Ryan Schmidt and Sulu Peiris at Bell Audi. Their passion for customer service is without question. I look forward to working them again for my next Audi purchase. Keep up the good work guys!!
Ryan did a wonderful job locating a new Q5 Prem Plus Tech for my wife and gave us an unbelievable price. He beat everyone hands down. Clarence finished up the deal quickly and efficiently and we were off with the new car in no time at all. Clarence is truly a professional. Friendly and accommodating. I will be going back when my A6 comes due. Thanks again Clarence and Ryan. We couldn???t be happier.
Always a pleasant experience when I go to the dealer. I returned my lease and replaced it with a new vehicle and Eric, the salesman was excellent to help me get the vehicle I was looking for. Very attentive, honest and helpful. Excellent customer service. I will recommend him and the dealer to my family members and friends. He also called to follow up and make sure I was pleased with my new vehicle and if there was anything else I needed help with. Always a pleasure dealing with him.
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