I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
2015 Mimi cooper countryman’s arrived as advertised if not better.Elias and Christina were really great and helpful and made this car buying experience easy. Ask me if I would buy again from them, absolutely yes and most likely will. Thanks Elias for your honesty and knowledge .Iwas skeptical about buying sight unseen and so far away but it was a not to worry experience.
Mark Epperson was extremely helpful throughout the whole process and very knowledgeable. He made the purchase incredibly easy and quick. Best buying experience I've ever had at any dealership. Even after purchasing my 2018 S3 he still makes sure I'm well taken care of. Even though Audi Fort Lauderdale is about 30 miles away from home, I will continue to go there for all my vehicle services. Everyone I've encountered at Audi Fort Lauderdale has given me nothing but outstanding customer service. Will highly recommend to anyone looking to purchase/lease a Audi. A+++
I found myself literally stranded with a vehicle that would no longer work; where the cost to fix it far exceeded the vehicle's value. I felt relieved knowing that I could count on Abbas Masri to assist me. In fact, Steve Kincaid, Joe Safi & Seth Thomas were all extremely helpful and gracious in both appraising my trade in and getting me the best financing available. They stayed after hours and went above and beyond for me. It felt like it took a village, but with Abbas and all the others' efforts, I left the dealership with a new car that made me feel safe and secure. Again, I appreciate the professionalism and kindness that was shown to me.
Just bought a 2015 Maserati Ghibli at this dealership and had a great experience. Everybody was very professional and tried to do everything they could to make this deal. The salesman was Diego and he was very nice.
Fantastic experience, great customer experience. Jorge D was an absolute pleasure to deal with. Kept his word on the terms of the contract before we even stepped into the showroom. The place is absolutely beautiful and the amenities are first class.
This team at Brickell, Cliff and associates were great during my purchase experience. Bought via internet and long distance. It was easy. The only recommendation is to have the dealer pay for the return overnight envelope. With as much money as I am paying it would have been nice to not have to pay out of pocket for that. Other than that it was a great experience.
We are a 4 car family and I wanted to upgrade to lower miles and later years. As I was in no hurry, I spent months researching and dialing into the market. In the last few months we bought 3 cars from Jeff and are very happy with them. Not only was I getting the best price in the country each time but more importantly, he knows how to pick plums. All were well kept, one owner, low miles, mechanically sound, clean, and upscale. He's also not like other car salesman. He's laid back, not pushy at all, and also very honest and fair. We're looking forward to buying our next car from him again.
Never believed I would buy a car sight unseen from 1750 miles away. Jeff made it a painless experience with 92 pictures and a thorough description. All paperwork was complete and awaiting my signature when I arrived and we were in and out in an hour...most of that spent talking hockey and looking at other vehicles in his inventory. The Audi far exceeded my expectations. The condition of this vehicle is exceptional and it drives like a dream. I plan to buy an SUV in a year or so and there is no doubt that I will have Jeff find one for me. This is the best buying experience I have had.
Highly recommended! The sales person was able to hit it off the bat in regards to what I was looking to buy. One of the things that called my attention was that she took the time explained everything the car consisted of in detail. Very smooth purchase, feeling content with my new Fiat.
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