We are extremely happy with the deal we got at Tri County Toyota. Bruce Bransfield was our salesman and he did a fantastic job working with us. He was able to answer all our questions and concerns and we never felt pressured or rushed. We will definitely be returning to Tri County Toyota when it's time for our next vehicle.
After my car was totaled during a snow storm, I was undecided on how I was going to replace it. I searched for several days and was leaning toward a certain option, when I happened to find the exact make and model of car that I wrecked at Warwick Autopark, but one model year newer and with 30,000 fewer miles than my old car. They were quick to respond to my inquiry and very fair with their price so the same day I test drove it, I was able to sign the paperwork and put it in my garage. When we are ready to replace my wife's car, I know where we will start our search.
Saw the truck online. Drove 2 hours to test drive it. My salesman,Kevin, didn’t pressure me to buy it that day. Most sales people do. This was the easiest vehicle purchase I’ve ever made. Thank you Kevin for working with me to get me into the truck within the budget I had. I’m highly satisfied with my purchase and experience with R&R Auto.
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
Our car buying process went extremely smooth. Richie was wonderful. He was not pushy and responded promptly to my call regarding the vehicle we were interested in. We are extremely happy with our purchase. Came from Baltimore, Md.
I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
I agree with the other reviews, no pressure sales team! In fact we found exactly what we were looking for right before going out of town. Ritchie has no problem holding it for us. Notary next door made the buying experience easy.
I inadvertently selected an option for verifying vehicle availability. Manheim Imports confirmed, reaching out both by e-mail and telephone. There was also a follow-up note from the sales manager.
I have shopped for the car I eventually purchased for over 18 months. The car I bought was by far in best condition, with all available features and options, and at lowest price. A total value. The sales personnel are friendly, informative, patient, attentive and generally helpful. They were very respectful of my time and travel plans. My car was missing a couple items which the dealership said it would take care of - no questions asked. This is THE pre-eminent used-Audi dealership to buy from if located in the northeast or mid-Atlantic. I drove seven hours to see and buy my car - it was worth every second.
First, Garrett thank you. I am a terrible customer to deal with!!!! I was texting Garret for information wayyyyyyy after normal biz hours...He replied everytime and several times after 10PM. Car was priced right. Trade price was right. Service was right. Can't beat them...Best overall experience at a dealer in a lonnnng time. Thanks again
After a lengthy search, I just purchased a near new 2017 Cadillac CTS-V. What's impressive about this transaction is that Manheim Imports is located in PA and I'm in OR. I worked with Ken Boak to make the deal but I was nervous about the cross country shipping. Luke Kreider went out of his way to assist with the coordination. I just received the car and it's everything Manheim advertised. I want to thank Luke and Ken for a terrific buying experience. I strongly recommend this company.
Saludos. I just want to thank Herman for his excellent customer service and support during the process of purchasing my first Audi. Based on this experience and excellent customer service I hope to continue our future business venture. Muchas gracias Hernan.. mi A6 esta vacanisimo...
Working with Hernan was a terrific experience. He set the proper expectations, helped me in any way he could, and did not oversell the product. His confidence in his product transferred into my whole buying experience.
Hernan made the buying process easy. Absoletely no pressure to buy! Very detailed maintenance records provided. Definitely would recommend Hernan for your next vehicle. Entire Autohaus Lancaster
Staff was helpful.
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