Most pleasant buying experience
November 6, 2018
My wife and I bought a nice 1 owner, low mileage Mazda 6 on Valentine's Day. We had been looking for a used car for some time, without much luck. Gen-X provided one of the most stress free buying experiences we've had in a long time. There was no pressure, didn't try to up sell us to a more expensive vehicle, or push an extended warranty on us. Both Ron and Mike were awesome and made sure to fully explain everything throughout the buying process and met the terms we were looking for. They were very professional, personable, and polite, not a hint of condescension, unlike some other local dealers.
Just last week we received an unexpected refund check for some of the tag/title fees. They didn't have to do that, we didn't know that anything was owed us. That just blew us away. We will be back when it is time to purchase another used vehicle. There attention to detail, when it comes to reconditioning the cars is second to none. Big thanks to the whole gang at Gen-X, we really did enjoy the buying experience and the car is great.