I traded a 2000 corvette in on my new 2008 corvette. I smelled gas when I left the dealership but figured it was a overfill kind of issue. Did not go away so after having the car checked on a lift we found the fuel tank had been leaking for awhile. That should have been obvious during the inspection process. I knew the car had a scratch on the drivers rear fender but found much more damage down low on rear quarter panel when we had it on the lift. Fuel issue is around $2000, and body damage was quoted at $1500. To $2000. To repair. I am not a happy customer. Jeffers
This was my third BMW from Ferman with salesman Robert Chodorowski . As before, Robert was pleasant, efficient and knowledgeable about the newer car I bought. His expertise allowed a smooth transition in the trade in. Robert showed me several cars to choose from. He tried to sell me the car I would be happy with and he did. The finance end was expertly handled by Joe Cleaver my ex service agent. This process, although tedious with all the paperwork, was also done smoothly and efficiently by Mr. Cleaver. The final touches, familiarizing me with the vehicle after Robert's general comments was handled by one of the Geniuses, Stone who proceeded with a sort of question and answer orientation that was very comprehensive and satisfying. Overall, Ferman as usual, hit another home run in their dealing with me ! I would definitely buy yet another vehicle from them and would recommend them to friends.
I debated Going to many different dealerships but this one was by far hands down the best. I dealt With Omar for my trade in & for the purchase of my new vehicle which he made such a smooth and easy process. I will definitely be recommending Omar & Tampa Mitsubishi to all.
I have now purchased two vehicles through this dealership (formally known as Kuhn Honda) and have had only good experiences. The people have been friendly and non aggressive. They are accommodating and seem to care about what you have to say. My salesman this time was a young man named Zach Walters who was kind and genuine. He did not push me in anyway and instead, ???fought??? for a better price to help me out. I did not get a chance to review him through the dealership due to an email mix up but I would give him 10/10 on every category. This Honda dealership has been great and I will continue to do business with them.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
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