Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
The owner, Reza, is a likeable and honest person, not the norm for used car dealers. He had the car I wanted, at the price I was willing to pay, and he never used high pressure tactics. It was a pleasant and satisfying experience, and I recommend this dealership highly.
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
I live in PA and I was up in the area checking out a couple Subaru STI's when driving by Stohlman I saw a blue STI and fell in love with it. It was Greatest Experience I ever had. Thanks to Nick Razak who gave his time and day to help me through the process of purchasing my Blue 2019 wrx sti. Helped deal with the vehicle price, paper work and even answered all my questions and concerns. Definitely was worth driving 3 hours. Thank you Nick Razak and everyone who made it possible for me to leave driving happily home with my new car. Definitely recommend Stohlman for a great Experience on purchasing a vehicle
I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
I was very satisfied with the service that Adam rendered. It was the first time that I had him as a service supervisor for what's needed for our Odyssey car. It was done in a very timely fashion, and very professional and kind.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Their process is much more streamlined and expedient compared to a regular dealership. If you want to be done in less than 90 minutes and get a good quality car, go to Vins. Their staff is great, very helpful and does not pressure you to buy
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