I recently bought my fourth car through BMW of Sarasota. To put it simply, I wouldn???t even think of going anyplace else. The entire staff sets the bar high for all other local luxury car dealers. Tatiana is first class lady that exceeds professional standards and has a keen ability to make the customer feel like family. She follows up with phone calls to ensure 100% satisfaction. No hidden costs, no misunderstandings, sneaky sales tactics. Honest and dependable from start to finish. As long as she???s at the dealership I???ll be buying cars from her. Doug, who helped me with my trade-in, is a true gentleman whom explained every detail about the trade in process. Tim Chestnut, the BMW ???Genius??? made sure I knew every feature of my new vehicle (and he follows up with emails and texts!). Valentina, my service rep (I wasn???t even there for service!) went out of her way to thank me for purchasing a new vehicle and offered assistance with any questions I may have had. Lastly, ???Caz??? from finance walked me painlessly through the entire finance process with zero pressure to purchase warranties etc. A true gentleman and genuine nice guy. As a return customer the finance process was completed in no time. Because of the fabulous staff at BMW of Sarasota I???m a customer for life. Oh yeah, the cars are pretty good, too!
I???m new to Sarasota, so I did not yet know the best non-dealer auto service for my X-3. Went to BMW of Sarasota for brake fluid change and repair of peeling glove box cover. Was told glove box could not be repaired and would be $300+ to replace. After expressing my view that interior parts deterioration is what I would expect from a Ford Focus, not a BMW X-3, I was introduced to the Kyle, the Service Director. Kyle acknowledged that other customers had experienced the same problem with their glovebox, and he offered to replace the glove box door for no charge! Wow. Kudos to the Customer Service person Susan, who was not only unbearably cute, but also extremely helpful in getting me in touch with Kyle. Yes, dealerships are typically 20-25% more expensive than independent repair shops, but when it comes to customer service, BMW of Sarasota is among the best i???ve Ever dealt with. Thank you.
2019 BMW 330 i Review
Favorite 3 series so far
by Tim from Cleveland, OH
May 16, 2019
5
This is my 5th 3 series and my favorite so far. BMW has come a long way with technology and has created a vehicle that is a great blend of performance, luxury and modern tech. I miss the 6 cylinder engines from the “E” platforms but this thing is very quick and the turbo 4 sounds pretty good. Best interior yet and just an overall great car.
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